Leasing Consultant

Weidner Apartment Homes•Milwaukee, WI

7d•Onsite

About The Position

The Leasing Consultant builds positive relationships with prospective and current residents and coordinates community marketing, leasing, and renewal strategies to support occupancy and revenue retention goals. The role calls for strong time management, attention to detail, teamwork, accountability, and customer service when interacting with residents, associates, and vendors. The position supports leasing from preparing apartments and amenities for tours through handling inquiries, conducting tours, processing applications, communicating results, and guiding approved applicants through the move-in experience. It also involves monitoring leasing traffic, following marketing strategies, and maintaining the community to company quality standards.

Requirements

Prior customer service experience.
Complete tasks safely and efficiently.
Ability to work in a fast-paced environment and motivation to learn and contribute daily.
Ability to give clear, professional directions in person, over the phone, by email, and by text.
Willingness and ability to learn new software programs.
Follow the company's Mission, Vision, and Values and comply with company policies and procedures, Fair Housing requirements, and applicable local, state/provincial, and federal laws.
Prompt and regular attendance; comply with the company dress code or uniform requirements and maintain a professional appearance.
Ability to work cooperatively in a team environment and independently.
Ability to work outside normal scheduled hours as needed.
Willingness and ability to be assigned to other company properties as needed.
Working knowledge of English; detail-oriented and well organized.
Agree to a criminal background check and sign an agreement for voluntary drug testing.
Have access to a personal vehicle and/or reliable transportation at all times.
Maintain a valid, unexpired driver's license, vehicle, and vehicle insurance that match the country of employment.

Nice To Haves

Experience with Microsoft products, including Word, Excel, PowerPoint, and Outlook.
Yardi and Paycom experience.

Responsibilities

Walk the marketing tour path, open target viewing apartments, and ensure apartments, model homes, and community amenities are clean and rent-ready.
Respond promptly to resident and prospective resident calls and emails.
Answer incoming calls, convert calls into walk-in traffic, and schedule viewing appointments.
Tour prospective residents with energy and enthusiasm.
Facilitate the application process at the end of tours to support successful leasing.
Review and process applications immediately upon receipt.
Communicate with applicants promptly and respectfully after receiving application results.
Follow the Weidner Move In Experience with approved applicants.
Maintain and follow up on leasing traffic in the queue.
Shop competitive properties at least monthly.
Adhere to daily marketing and leasing strategies.
Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to company quality standards.

Benefits

Medical, dental, and vision insurance.
Employer-paid basic life insurance.
Employee Assistance Program with confidential personal, financial, and legal support, including up to three sessions at no cost.
401(k) retirement plan with company matching of up to 4% of eligible income.
Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
Vacation accrual with no usage waiting period after accrual.
Sick time accrual, with eligibility to use accrued time after 60 days of employment.
Nine company-designated paid holidays annually.
Employee apartment discount at Weidner communities, subject to availability and community guidelines.
Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
Opportunities for professional growth and advancement.