Leasing Consultant

StoneCreek•Gainesville, FL

7d•$22 - $22•Onsite

About The Position

The Leasing Consultant works to maintain high physical occupancy by attracting and retaining qualified residents. The role is responsible for leasing, marketing, and maintaining positive resident relations at OakBrook Walk in Gainesville, Florida. The hourly salary range is $22.00 to $22.00. StoneCreek Communities provides property management services for a diverse portfolio of multifamily assets and reports more than 20 years of experience and 10,000+ units. The company describes itself as service-oriented and guided by its organizational values.

Requirements

Strong customer service skills.
Ability to work a schedule of 9 a.m. to 6 p.m., including some Saturdays.
Ability to sit for prolonged periods at a desk and work on a computer, as well as stand, walk, give tours, and meet potential residents.
Ability to lift up to 15 pounds at times and traverse properties with stairs in varied weather conditions.

Nice To Haves

Two years of experience in multifamily property management leasing preferred.
Entrata experience preferred.
Sales and closing ability, objection handling, and disciplined follow-up.
Customer service excellence, problem-solving, and conflict-resolution skills.
De-escalation skills with frustrated residents.
Clear, professional communication and etiquette.
Knowledge of Fair Housing and legal compliance.
Marketing and CRM proficiency.
Organization and administrative ability.
Team collaboration.

Responsibilities

Maintain current knowledge of prices, property information, and market comparables.
Conduct sales and leasing activities to support revenue and occupancy goals, including qualifying prospects, giving community tours, showing apartments, and facilitating move-ins and lease signings.
Inspect apartments before resident move-ins, confirm readiness, and arrange for outstanding items to be addressed by the maintenance team.
Follow up with all leads in the CRM/PMS within 24 hours.
Complete work-order callbacks daily to support resident satisfaction.
Follow company policies and procedures.
Complete required monthly training in the company’s LMS.
Design and carry out marketing activities to generate traffic, using internet marketing tools and community-specific marketing plans, drives, and programs.
Inspect the leasing tour daily and ensure the community and show units meet company show-quality standards; communicate maintenance and upkeep needs to maintenance team members.
Support the lease renewal program by preparing renewal letters and packages, contacting and meeting with renewing residents before move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems or document them, and convey requests to the appropriate people.
Perform other related duties as assigned.

Benefits

Monthly bonuses.
On-site housing discount.
Vacation accrued monthly: up to 10 business days in the first year, 15 business days in the second year, and 20 business days after five years.
12 paid holidays per year, including a holiday for the employee’s birthday.
Educational programs.
401(k) with company match up to 4% of eligible compensation.
Health insurance coverage options.
Dental insurance plans.
Vision insurance coverage.
Company-paid life and AD&D insurance.
Long-term disability coverage at no cost; short-term disability available at reasonable rates.
Flexible Spending Accounts for eligible healthcare or dependent-care expenses.
Employee Assistance Program for employees and immediate family members, available from day one.
Wellness program with incentives for participating in health-related activities.