Sr. Leasing Consultant - REVA Apartments

RangeWater Real Estate•Fort Myers, FL

About The Position

The Sr. Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position performs sales and leasing activities, property marketing, market research, lease enforcement, customer service, and property inspections, along with related administrative and reporting duties. The position is scheduled for 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The work takes place in an office environment with frequent exposure to outdoor elements that may be unpleasant or hazardous. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Valid current driver's license.
Must be available to work weekends when scheduled.
Must be able to perform the essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittent sitting and keyboard work.
Ability to work in an office environment and frequently be exposed to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape.
Ability to make routine local business-related trips, such as errands, meetings, and training.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities to meet property revenue and occupancy goals, including greeting and qualifying prospects, touring the property and apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific plans and special programs.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Keep informed about changes in technology, industry standards, and leasing and sales tools and processes.
Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Execute activities supporting the property's lease-renewal program, beginning in advance of move-out dates, and ensure renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns and questions; resolve problems or document and convey requests to the appropriate people.
Maintain the safety, cleanliness, general appearance, and appeal of the property; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model, to ensure the property and show units meet company standards for show quality.
Resolve customer complaints and issues.
Monitor market and competitor conditions affecting occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and other occupancy programs.
Perform other duties as assigned.