Leasing Consultant - Aspenwoods Apartments

Bader•Eagan, MN

About The Position

Bader is hiring a Leasing Consultant for Aspenwoods Apartments. The role supports leasing, resident relations, marketing, administrative work, and compliance and safety requirements. The position is full-time and benefit eligible, with a Tuesday–Saturday schedule: Tuesday–Friday, 9:00 a.m.–5:00 p.m., and Saturday, 10:00 a.m.–4:00 p.m. Compensation is $20–$23 per hour and may vary based on experience.

Requirements

Professional communication skills.
Customer service, relationship-building, and problem-solving skills.
Sales, leasing, prospect follow-up, and closing skills.
Resident retention and marketing skills, including social media.
Organization, time management, and attention to detail.
Teamwork, collaboration, adaptability, and initiative.
Compliance with Fair Housing laws, company policies, regulatory requirements, and OSHA standards.

Responsibilities

Respond promptly and professionally to telephone, email, website, social media, and walk-in inquiries.
Generate and follow up on leads to convert prospects into community tours and lease applications.
Conduct personalized apartment and community tours highlighting features, amenities, pricing, and availability.
Guide prospects through the application, screening, approval, and lease-signing process.
Maintain knowledge of current market conditions, competing communities, rental rates, and community amenities.
Achieve leasing, occupancy, and renewal goals established by management.
Maintain leasing closing ratios that meet company expectations.
Deliver exceptional customer service to prospects, residents, guests, and vendors.
Foster positive resident relationships and support resident retention initiatives.
Assist with lease renewals and resident retention programs.
Address resident concerns, requests, and complaints in a professional and timely manner.
Support community events and resident engagement activities.
Promote the community through approved social media platforms, marketing campaigns, and outreach efforts.
Participate in community outreach, resident events, networking opportunities, and local marketing initiatives.
Prepare lease agreements and related documentation accurately and promptly.
Maintain accurate resident, prospect, and property records in property management systems.
Process required reports, forms, and leasing documentation within established timelines.
Maintain model apartments, leasing office areas, and tour routes in a professional, market-ready condition.
Assist with resident communications, occupancy reporting, and other assigned administrative duties.
Comply with Fair Housing laws, company policies, and regulatory requirements.
Operate within OSHA standards and company safety guidelines.
Promptly report unusual, unsafe, or extraordinary property or resident situations to management.
Maintain a professional appearance, attitude, and conduct.
Perform other duties as assigned.