Leasing Consultant - Aspenwoods Apartments

Bader•Eagan, MN

2d•$20 - $23

About The Position

Bader is seeking a Leasing Consultant for Aspenwoods Apartments. Bader has managed rental communities in the Twin Cities of Minneapolis and St. Paul for more than 50 years and is one of Minnesota’s largest locally owned property management firms. This is a full-time, benefit-eligible position. The schedule is Tuesday through Friday, 9:00 a.m. to 5:00 p.m., and Saturday, 10:00 a.m. to 4:00 p.m. Compensation is $20–$23 per hour, commensurate with experience. The Leasing Consultant responds to prospective renter inquiries, generates and follows up on leads, conducts apartment tours, and guides prospects through applications, screening, approvals, and lease signing. The role also supports resident relations and retention, community marketing and outreach, leasing administration, and compliance with Fair Housing requirements, company policies, regulations, and safety guidelines.

Requirements

Professional communication skills.
Customer service skills.
Relationship-building skills.
Sales and closing skills.
Prospect follow-up skills.
Resident retention skills.
Marketing and social media skills.
Problem-solving skills.
Organization and time-management skills.
Attention to detail.
Teamwork and collaboration.
Adaptability and initiative.
Compliance with Fair Housing laws, company policies, regulatory requirements, and safety guidelines.

Responsibilities

Respond promptly and professionally to telephone, email, website, social media, and walk-in inquiries.
Generate and follow up on leads to convert prospects into community tours and lease applications.
Conduct personalized apartment and community tours highlighting features, amenities, pricing, and availability.
Guide prospects through the application, screening, approval, and lease-signing process.
Maintain knowledge of current market conditions, competing communities, rental rates, and community amenities.
Achieve leasing, occupancy, and renewal goals established by management.
Maintain leasing closing ratios that meet company expectations.
Deliver exceptional customer service to prospects, residents, guests, and vendors.
Foster positive resident relationships and support resident retention initiatives.
Assist with lease renewals and resident retention programs.
Address resident concerns, requests, and complaints in a professional and timely manner.
Support community events and resident engagement activities.
Promote the community through approved social media platforms, marketing campaigns, and outreach efforts.
Participate in community outreach, resident events, networking opportunities, and local marketing initiatives.
Prepare lease agreements and related documentation accurately and on time.
Maintain accurate resident, prospect, and property records in property management systems.
Process required reports, forms, and leasing documentation within established timelines.
Maintain model apartments, leasing office areas, and tour routes in a professional, market-ready condition.
Assist with resident communications, occupancy reporting, and other administrative duties as assigned.
Comply with Fair Housing laws, company policies, and regulatory requirements.
Operate within OSHA standards and company safety guidelines.
Promptly report unusual, unsafe, or extraordinary property or resident situations to management.
Maintain a professional appearance, attitude, and conduct.
Perform other duties as assigned.