Sr. Leasing Consultant - REVA Apartments

RangeWater•Fort Myers, FL

13h

About The Position

The Sr. Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to prospective residents, providing resident satisfaction throughout the lease term, and securing renewals. The position also supports property operations through reporting, market analysis, lease enforcement, resident service, marketing, and maintaining the safety, cleanliness, and appearance of the property. The schedule is 40 hours in a regular work week. Typical site hours may include Monday–Friday, 9 a.m.–6 p.m.; Saturday, 10 a.m.–5 p.m.; and Sunday, 1 p.m.–5 p.m. Hours may vary by state and location. The employee works in an office environment with frequent exposure to outdoor elements that may be unpleasant or hazardous, and must be available to work weekends when scheduled. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Valid current driver's license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
Ability to perform essential job functions without assistance.
Availability to work weekends when scheduled.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Conduct in-person sales and leasing activities, including greeting and qualifying prospects, touring the property and apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans and programs.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action as outlined in the lease agreement.
Follow up with prospects and new residents to support leasing decisions and resident satisfaction.
Support the property's lease renewal program ahead of move-out dates and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions; solve problems or document and convey requests to the appropriate people.
Maintain property safety, cleanliness, and general appearance; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure the property and show units meet company standards for show quality.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals to sustain occupancy, and follow established policies for concessions, specials, and other occupancy programs.