Leasing Consultant

Weidner Apartment Homes•Peoria, AZ

7d•Onsite

About The Position

The Leasing Consultant builds positive relationships with prospective and current residents and helps coordinate the community’s marketing, leasing, and renewal strategies to support occupancy and revenue retention goals. The position calls for strong customer service, effective time management, attention to detail, accountability, and the ability to work cooperatively with residents, associates, and vendors. The consultant prepares and tours apartments and community amenities, responds to inquiries, schedules viewings, and supports applicants through the leasing and move-in process. The role also includes monitoring prospective-resident traffic, reviewing competitors, following marketing and leasing strategies, and maintaining apartments and shared spaces to company standards.

Requirements

Prior customer service experience.
Complete tasks safely and efficiently.
Ability to work in a fast-paced environment and motivation to learn and contribute daily.
Ability to give clear, professional directions in person, by phone, email, and text.
Willingness and ability to learn new software programs.
Follow the company’s Mission, Vision, and Values and comply with company policies and procedures, Fair Housing requirements, and applicable local, state or provincial, and federal laws.
Prompt, regular attendance; wear the company dress code or uniform and maintain a professional appearance.
Ability to work effectively and cooperatively in a team environment or independently.
Ability to work outside normal scheduled hours as needed.
Willingness and ability to be assigned to other company properties as needed.
Working knowledge of English; detail-oriented and well organized.
Agree to a criminal background check and sign an agreement for voluntary drug testing.
Have access to a personal vehicle and/or reliable transportation at all times.
Maintain a valid, unexpired driver’s license, vehicle, and vehicle insurance matching the country of employment.

Nice To Haves

Experience with Microsoft products, including Word, Excel, PowerPoint, and Outlook.
Yardi and Paycom experience.

Responsibilities

Walk the marketing tour path and open target viewing apartments; ensure apartments, model homes, and community amenities are clean and rent-ready.
Respond promptly to resident and prospective-resident calls and emails.
Answer incoming calls, convert calls into walk-in traffic, and set viewing appointments.
Tour prospective residents with energy and enthusiasm.
Facilitate the application process at the end of tours to support successful leasing.
Review and process applications immediately upon receipt.
Communicate with applicants promptly and respectfully after receiving application results.
Follow the Weidner Move In Experience with approved applicants.
Maintain and follow up on prospective-resident traffic in the queue.
Shop competitive properties at least monthly.
Adhere to daily marketing and leasing strategies.
Ensure apartments, common areas, and amenities are market-ready, clean, and maintained daily to company quality standards.

Benefits

Medical, dental, and vision insurance for eligible on-site employees.
Employer-paid basic life insurance.
Employee Assistance Program with confidential personal, financial, and legal support, including up to three sessions at no cost.
401(k) retirement plan with company match of up to 4% of eligible income.
Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
Vacation accrual with no usage waiting period once accrued.
Sick time accrual, with usage eligibility after 60 days of employment.
Nine company-designated paid holidays annually.
Employee apartment discount at company communities, subject to availability and community guidelines.
Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
Opportunities for professional growth and advancement.