Learning Specialist Jobs

About The Position

Requirements

• At least 1 to 3 years of relevant experience in Learning & Development, Instructional Design, or technical training, including independently completing learning projects; equivalent education and demonstrated practical experience may be considered.
• Practical knowledge of instructional design methods such as ADDIE and adult learning principles, including aligning objectives, instruction, practice, and assessment.
• Strong instructional writing, editing, proofreading, presentation, and facilitation skills.
• Strong organizational skills and judgment, including prioritizing competing assignments, managing revisions, and recognizing when to seek clarification or escalate issues.
• Ability to collaborate effectively with employees at all organizational levels and incorporate feedback while maintaining instructional quality.
• Commitment to maintaining current knowledge of learning technologies and effective training practices.
• Proficiency in Microsoft 365, including Word document formatting and review, PowerPoint slide masters and multimedia, Outlook scheduling, and Teams collaboration.
• Working proficiency in Excel and survey tools such as Microsoft Forms, including organizing data, using basic formulas, calculating completion and response rates, and preparing charts and summaries.
• Proficiency in OneDrive and SharePoint file sharing, permissions within assigned access, coauthoring, and version control.
• Experience independently developing and publishing interactive eLearning using Articulate 360, Adobe Captivate, Easygenerator, or an equivalent authoring tool, including SCORM publishing and testing where applicable.
• Practical LMS administration and reporting experience.
• Proficiency with Teams or Zoom for interactive virtual delivery and participant support.
• Ability to capture and annotate screenshots, record software demonstrations and narration, and edit video, audio, and graphics using tools such as Snagit, Camtasia, Clipchamp, Canva, or equivalents.
• Ability to lift up to 10 lbs and sit for extended periods of time.

Nice To Haves

• Bachelor’s degree in instructional design, education, educational technology, or a related field preferred.
• Cornerstone LMS experience preferred.
• Experience with Salesforce, OnBase, MARIS, or comparable business systems preferred.

Responsibilities

• Develop an understanding of MSRB operations, business processes, and systems to create accurate, job-relevant training.
• Develop accessible virtual and self-paced learning with clear navigation, readable visuals, alternative text, captions, and transcripts as appropriate.
• Develop and deliver classroom, virtual, and self-paced training using instructional design principles and adult learning theory.
• Configure and facilitate virtual training sessions using interactive tools and technology; troubleshoot routine technical issues and prepare supporting materials and backup plans.
• Create facilitator guides, participant materials, presentations, eLearning modules, software demonstrations, and step-by-step job aids.
• Review and test training materials and technology before delivery to ensure accuracy, functionality, and a positive learner experience.
• Manage assigned training projects from planning through delivery, ensuring accuracy, quality, and timely completion with minimal supervision.
• Administer and maintain assigned Learning Management System functions, including course publishing, enrollments, training assignments, completion tracking, reporting, and routine troubleshooting.
• Develop surveys, knowledge checks, and skill assessments using MS Office software to evaluate learning, behavioral changes, and use of workplace applications.
• Collaborate with managers, subject matter experts, and department representatives to identify learning needs, performance gaps, and suitable training solutions.
• Analyze learner feedback, assessment results, and training data to identify improvement opportunities and recommend changes to learning programs.