Learning Technology Specialist (Secondment 6-9 Months)

Pfizer•Sanford, NC

3d•Hybrid

About The Position

The Learning Technology Specialist supports Pfizer’s pharmaceutical manufacturing learning network by developing practical digital solutions, advancing electronic on-the-job training (eOJT), and improving the use of learning and performance technologies. The role builds low-code/no-code workflows that automate risk-based decisions and training-method selection, helps centralize role and training data, and works with Digital teams and AI subject matter experts to develop solutions that fit existing resources and governance processes. Automated outcomes must include human review points to ensure accuracy and alignment with controlled procedures. The specialist serves as the PGS Learning eOJT subject matter expert, helping sites deploy eOJT, go live, and migrate paper-based OJTs. The role coordinates implementation projects, supports authoring and migration, and works with site stakeholders and the eOJT solution team on enhancements, issue resolution, and release readiness. It also identifies opportunities to expand eOJT adoption across the network. The position evaluates emerging learning and performance technologies, including generative AI and tools for training in the flow of work. It contributes to business cases and pilots, tracks milestones and outcomes, provides technical support for online content and learning technologies, and coaches the Learning team and network in using authoring tools and technology. This is a 6–9-month secondment. The position is flexible, with colleagues expected to follow site LIFYD requirements, approximately 2.5 days per week in the office. There will be no change to the employee’s current work location.

Requirements

Meet one of the stated education and experience combinations: bachelor's degree and at least 5 years of experience; master's degree and at least 3 years; PhD and 0 years; associate degree and at least 8 years; or high school diploma or equivalent and at least 10 years of relevant experience.
Hands-on experience building workflow or automation solutions using Microsoft Power Platform, such as Power Automate or Power Apps, or similar low-code/no-code tools.
Mastery of Microsoft 365, including Excel, SharePoint, Lists, Forms, and Teams.
Working knowledge of the eOJT application in any role, or demonstrated ability to quickly become an expert user of a new digital training system.
Proficiency in LMS administration.
Strong project management skills and ability to lead cross-functional work without direct authority.
Strong interest in emerging learning and performance technology, including generative AI.
Excellent verbal and written communication skills, including the ability to explain technical topics in plain language.
Permanent work authorization in the United States; the posting states that U.S. work visa sponsorship is not available.

Nice To Haves

Experience with PLA-MEL (SAP SuccessFactors LMS).
Experience with Power BI or other data visualization and reporting tools.
Knowledge of computerized systems assurance or validation and Data Integrity (ALCOA) principles.
Familiarity with the LNA process, GMP training requirements, and Quality Management Systems.
Experience supporting digital system deployments or site go-lives.
Experience with authoring tools such as Articulate Storyline.
Ability to work in a global network role and understand both global and site needs.

Responsibilities

Design, build, and test low-code/no-code solutions that automate data-based risk assessments and training-method selection.
Lead efforts to centralize role and training data so it is consistent, accessible, and useful.
Use Microsoft 365 and Power Platform tools to develop solutions within existing licensing and available resources.
Partner with Digital teams and AI subject matter experts to determine how solutions can be developed, operationalized, and included in the Digital Governance pipeline.
Build human review stage-gates into automated outcomes to help ensure accuracy, defensibility, and alignment with controlled procedures.
Serve as the PGS Learning eOJT subject matter expert and support sites through deployment, go-live, and migration from paper-based OJTs.
Lead or support eOJT implementation projects, including project planning, stakeholder coordination, risk identification, and mitigation.
Guide sites on eOJT authoring and migration, including Master Templates, Global OJTs, AI-assisted authoring and migration, credit waivers, and reporting.
Identify opportunities and use cases to expand eOJT adoption and value across the network.
Coordinate with the Smart Factory eOJT Solution Team, site stakeholders, and the PGS Learning eOJT Business Owner on enhancements, issue resolution, and release readiness.
Identify and evaluate learning and performance technologies, including generative AI and tools that support training in the flow of work.
Help develop business cases and participate in local pilots where appropriate.
Track milestones, gather data and feedback to measure success, and provide regular stakeholder updates.
Provide technical support for issues involving online content, authoring tools, and learning technologies.
Educate, coach, and engage the Learning team and network on authoring tools and learning technologies.