Sr Learning & Development Specialist

Hilltop Holdings • Dallas, TX

3d

About The Position

The Sr Learning & Development Specialist – AI Enablement supports leadership training, business-specific functional training, annual compliance training, and Learning Management System (LMS) administration, with primary responsibility for advancing the organization’s AI learning, adoption, and workforce readiness initiatives.

Reporting to the Manager, Learning & Development, this individual contributor partners with business leaders, Human Resources, Technology, and subject matter experts to design, develop, and deliver learning solutions that enhance employee performance and support strategic business objectives. The role serves as the enterprise lead for AI-related learning initiatives, helping employees build the knowledge, skills, and confidence to leverage AI technologies effectively and responsibly. Success requires leading cross-functional initiatives, influencing stakeholders, and driving adoption of learning and development solutions across the organization.

The position includes some travel to enterprise branch locations within the Dallas–Fort Worth metroplex. The responsibilities described are general in nature and may be changed at the company’s discretion.

Requirements

• Minimum 5–7 years of experience in Human Resources/Learning and Development.
• Demonstrated experience in curriculum/instructional design, project management, and managing functional or business-unit curriculum.
• Excellent verbal and written communication skills, a customer service mindset, a proven technical writing background, and solid public speaking skills.
• Ability to facilitate training effectively in both in-person and virtual environments using facilitation tools, techniques, and learning methodologies to maximize engagement, maintain participant interest, and establish rapport.
• Proficient use of Articulate 360 course authoring tools.
• Knowledge and experience in implementation and operation of a Learning Management System.
• Ability to work with ambiguity and adapt to changing organizational and operational needs under pressure and strict time deadlines.
• Self-starter able to work independently and deliver high-quality, consistent work.
• Excellent PC skills, including proficiency in the MS Office suite.
• Some travel to enterprise branch locations within the Dallas–Fort Worth metroplex is required.

Nice To Haves

• Bachelor’s degree in HR, OD, Business, or a related field preferred.
• Financial Services industry experience preferred.
• Knowledge of HRIS system(s) preferred.

Responsibilities

• Lead the design, development, and implementation of enterprise learning programs, primarily focused on AI enablement, leadership development, and business-specific functional training.
• Partner with business leaders, HR, Technology, and subject matter experts to identify capability gaps and develop learning solutions supporting business objectives, workforce readiness, and AI adoption.
• Design and deliver AI-related learning programs, resources, and performance support tools that promote responsible AI use and improve employee productivity and effectiveness.
• Provide curriculum development, instructional design, facilitation, and project management for learning opportunities, including AI literacy, leadership development, employee coaching, professional skills, and business-specific training.
• Monitor emerging AI technologies, learning trends, and best practices; recommend and implement learning solutions supporting organizational goals and employee development.
• Develop, monitor, and maintain control variables to help ensure training programs are effective, scalable, cost-efficient, and aligned with strategic priorities.
• Establish metrics and reporting to evaluate training effectiveness, learner engagement, AI adoption, and business impact.
• Support administration and delivery of required annual compliance training and other focused training initiatives.
• Participate in and/or lead other projects and duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior