Learning & Development Specialist

AAA Central Penn • Harrisburg, PA

7d

About The Position

The Learning & Development Specialist designs and delivers learning experiences that help team members and leaders across AAA Central Penn build knowledge, skills, and confidence. Working as part of a small team, the specialist partners with leaders, People & Culture partners, and subject matter experts to identify learning and performance needs and create practical solutions. The role spans instructional design, facilitation, learning technology support, program coordination, evaluation, and broader development initiatives.

The specialist supports onboarding, leadership development, professional skills, compliance, systems training, career development, and other companywide initiatives. The role also contributes to succession planning, employee engagement, performance development, and change management. This position is intended for someone who enjoys variety, applies creativity and practicality to learning design, and continually looks for ways to improve learning experiences.

Requirements

• Bachelor’s degree in Learning & Development, Human Resources, Education, Instructional Design, Organization Development, Business, Communications, or a related field.
• Three or more years of Learning & Development, instructional design, talent development, or related experience.
• Experience designing, developing, and facilitating learning for different audiences, topics, and delivery formats.
• Hands-on experience with Learning Management Systems, e-learning authoring tools such as Articulate 360/Rise, and multimedia development tools such as Camtasia.
• Ability to learn and apply new learning technologies.
• Comfort using AI and emerging technologies to create, enhance, or improve the efficiency of learning solutions.
• Ability to translate complex information into clear, practical, engaging learning that people can apply on the job.
• Strong communication, collaboration, organization, and project-management skills.
• Ability to build relationships, manage competing priorities, work independently, and maintain attention to detail and quality.

Nice To Haves

• Curiosity, adaptability, and enthusiasm for variety.
• Ability to balance creativity with practicality and choose appropriately comprehensive or simple learning solutions.
• Enjoyment of moving between designing, facilitating, consulting, coordinating, and problem-solving.
• Interest in experimenting with new approaches and technology to improve learning.

Responsibilities

• Design and develop instructor-led and self-paced learning, videos, job aids, assessments, activities, and other practical resources.
• Facilitate engaging, learner-centered experiences for team members and leaders across varied topics and formats.
• Support onboarding, leadership development, professional skills, compliance, systems training, career development, and other companywide learning initiatives.
• Partner with leaders, People & Culture partners, and subject matter experts to identify performance and learning needs and determine effective solutions.
• Support the Learning Management System and coordinate learning programs, schedules, resources, and communications.
• Evaluate learner feedback and learning effectiveness, and improve content, delivery, and the overall learning experience.
• Contribute to People & Culture initiatives such as succession planning, employee engagement, performance development, and change management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level