Learning & Development Specialist

AAA Central Penn • Harrisburg, PA

1d

About The Position

AAA Central Penn is seeking a Learning & Development Specialist to design and deliver learning experiences and support development initiatives across the organization. Working as part of a small team, this role partners with leaders, People & Culture partners, and subject matter experts to identify performance and learning needs and develop practical solutions. The specialist also supports learning technology and contributes to broader People & Culture initiatives.

The role includes designing and developing instructor-led and self-paced learning materials, facilitating learner-centered experiences, supporting companywide learning programs, coordinating learning activities, and evaluating feedback and effectiveness to improve the overall learning experience. The position supports onboarding, leadership development, professional skills, compliance, systems training, career development, succession planning, employee engagement, performance development, and change management.

Requirements

• Bachelor’s degree in Learning & Development, Human Resources, Education, Instructional Design, Organization Development, Business, Communications, or a related field.
• Three or more years of Learning & Development, instructional design, talent development, or related experience.
• Experience designing, developing, and facilitating learning for different audiences, topics, and delivery formats.
• Hands-on experience with Learning Management Systems, e-learning authoring tools, and multimedia development tools.
• Ability to translate complex information into clear, practical, engaging learning that people can apply on the job.
• Strong communication, collaboration, organization, and project-management skills.
• Ability to build relationships, manage competing priorities, work independently, and maintain attention to detail and quality.

Nice To Haves

• Experience with Articulate 360/Rise and Camtasia.
• Comfort using AI and emerging technologies to create, enhance, or improve the efficiency of learning solutions.
• Ability to learn and apply new learning technologies.
• Curiosity, adaptability, and an interest in trying new approaches and technology.

Responsibilities

• Design and develop instructor-led and self-paced learning, videos, job aids, assessments, activities, and other resources.
• Facilitate engaging, learner-centered experiences for team members and leaders across a variety of topics and formats.
• Support onboarding, leadership development, professional skills, compliance, systems training, career development, and other companywide learning initiatives.
• Collaborate with leaders, People & Culture partners, and subject matter experts to identify performance and learning needs and determine effective solutions.
• Support the Learning Management System and coordinate learning programs, schedules, resources, and communications.
• Evaluate learner feedback and learning effectiveness to improve content, delivery, and the overall learning experience.
• Support broader People & Culture initiatives, including succession planning, employee engagement, performance development, and change management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level