Learning & Development Specialist

BP&C•Chicago, IL

3d•Onsite

About The Position

The Learning & Development Specialist will implement and support enterprise-wide learning and development programs, with a focus on cohesive, integrated learning processes that foster a high-performance and inclusive culture. The specialist will collaborate with business leaders, HR business partners, subject matter experts, and colleagues to identify needs and skills gaps, design learning solutions, and support strategic business goals. This role manages large-scale projects and delivers engaging virtual, in-person, and blended programs to improve individual and organizational performance and development. It is a 100% in-office position; candidates must work on-site at a designated company office during standard business hours. Occasional travel is required.

Requirements

Bachelor’s degree with a concentration in Human Resources Management or a related field.
7+ years of experience in financial services.
Facilitation and training experience.
Knowledge of learning needs analysis; instructional and program design, development, and evaluation; adult learning concepts; and learning methodologies.
Project management experience with multiple and complex HR projects.
Experience implementing leadership and talent management capability reviews and development initiatives, competency frameworks, performance management, change management, career development, talent management, and succession processes.
Ability to execute high-impact learning strategies that enhance people and business performance.
Results-focused approach and a consultative leadership style that builds high-performing, multidisciplinary teams and delivers organizational benefits.
Ability to collaborate with all levels throughout an organization.
Excellent interpersonal, organizational, and influencing skills, with the ability to facilitate across all levels of the business.
Strong written and verbal communication skills.
Strong presentation skills.
Experience with e-learning systems.
Experience with vendor management.
Occasional travel required.
Must be legally authorized to work in the United States; employment visa sponsorship is not available.

Nice To Haves

Advanced degree in Human Resources, Organizational Development, or Education.
Specialty insurance experience.
Workday experience.
Certifications in various training programs.

Responsibilities

Establish a strategic roadmap for learning and development programs, including manager and leadership development, interpersonal and values-based skills, and applicable compliance training.
Lead the design, development, implementation, communication, and sustainability of centralized learning programs consistent with industry best practices.
Build and implement strategies focused on change management and application of new skills, behaviors, or habits.
Determine training content for key compliance needs and ensure the learning and development roadmap aligns with state, local, and audit requirements and policies.
Assess organizational and functional needs, co-create solutions, and ensure alignment with organizational priorities.
Write, edit, and coordinate development of course catalogs, promotional materials, training manuals, reference guides, visuals and handouts, and training presentations as appropriate.
Establish and manage a succession planning framework for key roles across the organization.
Partner with HR Business Partners and Senior Leadership to regularly review and update succession plans and assess readiness for future leadership transitions.
Develop metrics to evaluate program performance, learner outcomes, productivity, and satisfaction; use data to shape and improve learning offerings.
Evaluate program effectiveness using data and feedback, and apply insights to improve experiences, outcomes, and business value.
Manage end-to-end program delivery, including content development, vendor management, and budget oversight.
Support strategic and special projects as needed, including performance and talent management initiatives.