Janitorial Manager Jobs

About The Position

Requirements

• High school diploma or GED required.
• Minimum 5 years of management experience in janitorial, facility services, custodial, hospitality, or related operations.
• Proven experience managing client relationships and service delivery.
• Strong leadership, organizational, and problem-solving skills.
• Proficiency with Microsoft Office Suite and business management systems.
• Ability to walk and inspect facilities for extended periods.
• Ability to lift up to 40 pounds occasionally.
• Frequent standing, bending, reaching, and climbing stairs.
• Ability to work flexible schedules, including evenings, weekends, and holidays when necessary.

Nice To Haves

• Associate's or bachelor's degree.
• Bilingual English/Spanish.
• Experience managing multiple facilities or large-scale janitorial contracts.
• Knowledge of floor care, carpet care, green cleaning practices, and industry standards.
• Experience with budgeting, labor management, and P&L accountability.

Responsibilities

• Manage day-to-day janitorial operations for assigned customer accounts.
• Develop and maintain strong client relationships through regular communication and site visits.
• Ensure services meet contract specifications, company standards, and customer expectations.
• Conduct routine quality inspections and implement corrective actions as needed.
• Monitor account performance, customer satisfaction, and service metrics.
• Recruit, hire, train, develop, and retain janitorial team members and supervisors.
• Manage employee scheduling, staffing levels, attendance, and labor utilization.
• Ensure compliance with company policies, client requirements, and safety regulations.
• Investigate and resolve customer concerns, complaints, and service issues in a timely manner.
• Oversee inventory management for cleaning supplies, equipment, and consumable products.
• Manage operating budgets, labor costs, and account profitability.
• Review payroll, labor hours, and operational reports for accuracy and efficiency.
• Identify opportunities for service enhancements, contract growth, and additional revenue.
• Coordinate special projects, floor care services, seasonal work, and emergency response activities.
• Maintain accurate operational records and prepare management reports as required.

Benefits

• Comprehensive benefits package