Janitorial Area Manager

Clean Team•Akron, OH

About The Position

Clean Team Inc. is seeking a hands-on commercial cleaning Area Manager to oversee multiple client locations throughout the Akron/Cleveland area. The position leads teams, maintains client relationships, ensures service quality, and manages operations to meet contractual requirements and financial goals. The successful candidate leads by example, embraces accountability, builds strong teams, identifies opportunities for improvement, and contributes to the company's continued growth. The schedule is Monday through Friday, 4:00 PM–12:00 AM, with occasional weekend availability as needed. Compensation includes a competitive base salary and the opportunity to earn an annual performance-based bonus tied to operational metrics across assigned locations.

Requirements

Previous experience in a supervisory, team leadership, or management role.
Strong leadership skills and demonstrated ability to motivate, coach, and develop employees.
Excellent verbal and written communication skills.
Strong organizational, problem-solving, and critical-thinking abilities.
Ability to manage multiple locations, competing priorities, and changing operational needs.
Customer-focused mindset and commitment to service excellence.
Strong attention to detail and ability to maintain high quality standards.
Proactive, adaptable approach to change, accountability, and continuous improvement.
High ethical standards, sound judgment, and professional approach to leadership.
Valid driver's license and reliable transportation.
Ability to successfully pass a background check.

Nice To Haves

Experience in the janitorial, commercial cleaning, or facility services industry.
Hands-on leadership, including willingness to lead by example and work alongside teams when needed.
Ability to build productive working relationships with employees, clients, and leadership at all levels.
Ability to take responsibility for performance, address challenges directly, and follow through on commitments.
Experience building capable teams through coaching, communication, training, and performance management.
Ability to embrace new ideas, adapt to evolving business needs, and help teams navigate change.
Ability to balance service quality, efficiency, and cost control; identify root causes; and implement practical solutions.

Responsibilities

Oversee daily cleaning operations at multiple locations, ensuring services meet contractual requirements, quality standards, and client expectations.
Recruit, train, coach, and develop team members; conduct performance evaluations; address performance concerns; and take disciplinary action when necessary.
Serve as the primary point of contact for assigned clients, build relationships, and ensure satisfaction with service delivery.
Conduct regular on-site inspections, identify service deficiencies, and implement corrective actions.
Respond promptly to client requests, complaints, and operational challenges, and ensure timely solutions.
Coordinate staffing needs with leadership and the branch staffing coordinator; support employee engagement and retention while maintaining appropriate staffing levels.
Monitor labor, supplies, and other operating expenses to keep assigned contracts within budget.
Ensure teams have the equipment, materials, and resources needed to work safely and effectively.
Ensure employees understand and follow company policies, safety procedures, and operational standards.
Identify opportunities to improve efficiency, service delivery, and team performance; encourage digital tools and improved work practices.
Participate in daily meetings to review business updates, resolve issues, and identify operational improvement opportunities.