Janitorial Area Manager - PHILADELPHIA

Blue Chip Pros•Philadelphia, PA

About The Position

Blue Chip Pros is a commercial cleaning company serving a range of facilities throughout the United States. The Janitorial Area Manager leads and oversees staff providing cleaning services at assigned buildings and facilities, ensuring that they are clean, orderly, and attractive and that client expectations are met. The role also handles technical tasks related to assigned areas, delivers results within budget guidelines, and drives new business in the market. The manager oversees staff performance, schedules, recruitment and onboarding, payroll and budget monitoring, supplies, equipment maintenance, site audits, and safety practices. The role requires regular communication with employees, clients, and company leadership, as well as timely responses to customer concerns and site issues. For mall accounts, the manager manages approved labor hours and communicates budget changes and overtime. The manager also identifies and pursues additional business opportunities at existing and prospective client sites. Work environments may involve moving mechanical parts, heights, fumes or airborne particles, toxic or caustic chemicals, outdoor weather, electrical hazards, vibration, occasional wet or humid conditions, and potentially loud noise.

Responsibilities

Monitor staff performance and communicate with direct reports to resolve concerns.
Ensure staff and clients have functional location schedules two weeks in advance and enforce uniform requirements.
Establish schedules, work goals, and cleaning methods; identify resource needs and allocate resources with staff input.
Partner with HR on employee issues and identify high performers for potential leadership opportunities.
Review budget and payroll reports, monitor attendance and time punches, and participate in weekly Regional calls.
Use EPay and Blue Force according to company timekeeping procedures, including managing employee separations and salaried employee time entries.
Anticipate hiring needs, maintain job postings, develop recruitment strategies, submit background-check requests, process new-hire paperwork, and onboard new employees.
Provide new hires with role, timekeeping, policy, conduct, and safety training.
Ensure uniforms are delivered to new hires by their first week and order supplies in advance within monthly budgets.
Submit equipment repair requests through the specified approval process, perform preventative maintenance, and maintain location equipment inventories.
Maintain a site visitation and audit schedule and communicate it to the Regional Manager and VP of Operations.
Provide daily status updates to the Regional Manager and develop action plans for concerns.
Conduct quality-control audits and promptly address issues found.
Respond to customer call-outs or notifications within 24 hours and develop action plans.
Oversee required OSHA safety training; ensure supervisors conduct weekly informal and monthly formal safety inspections.
Coordinate with safety, security, and clients regarding potential problem areas; maintain current site safety exposure plans and ensure SDS sheets and manuals are available in janitorial closets.
Report incident and accident reports immediately.
For mall accounts, maintain utilization of approved budgeted hours, restrict overtime to hours approved in advance, and communicate overtime and budget-hour changes to the specified finance and operations leaders.
Encourage the team to identify future business, submit a weekly tracker, and strive for two potential-business conversations weekly.
Submit the additional-business per diem purchase-order tracker weekly and sell out-of-scope work at current client sites.