Janitorial Area Manager

Clean Team•Akron, OH

About The Position

Clean Team Inc. is seeking an experienced, hands-on commercial cleaning Area Manager to oversee multiple client locations throughout the Akron/Cleveland area. The role leads teams, maintains client relationships, ensures service quality, and manages operations to meet contractual requirements and financial goals. The Area Manager is expected to lead by example, take ownership of operational performance, build strong teams, identify improvement opportunities, and contribute to the company’s continued growth. The schedule is Monday through Friday, 4:00 PM–12:00 AM, with occasional weekend availability as needed. Compensation includes a competitive base salary based on experience, qualifications, and demonstrated ability to deliver results, plus the opportunity to earn an annual performance-based bonus tied to operational metrics across assigned locations.

Requirements

Previous experience in a supervisory, team leadership, or management role.
Strong leadership skills and demonstrated ability to motivate, coach, and develop employees.
Excellent verbal and written communication skills.
Strong organizational, problem-solving, and critical-thinking abilities.
Ability to manage multiple locations, competing priorities, and changing operational needs.
Customer-focused mindset and commitment to service excellence.
Strong attention to detail and ability to maintain high quality standards.
Proactive, adaptable approach to change, accountability, and continuous improvement.
High ethical standards, sound judgment, and a professional approach to leadership.
Valid driver's license and reliable transportation.
Ability to successfully pass a background check.

Nice To Haves

Experience in the janitorial, commercial cleaning, or facility services industry.

Responsibilities

Oversee daily cleaning operations at multiple locations and ensure services meet contractual requirements, quality standards, and client expectations.
Recruit, train, coach, and develop team members; conduct performance evaluations and address performance concerns, including disciplinary action when necessary.
Serve as the primary point of contact for assigned clients, build strong relationships, and ensure satisfaction with service delivery.
Conduct regular on-site inspections, identify service deficiencies, and implement corrective actions.
Respond promptly to client requests, complaints, and operational challenges and ensure effective, timely solutions.
Coordinate staffing needs with leadership and the branch staffing coordinator, support employee engagement and retention, and maintain appropriate staffing levels.
Monitor labor, supplies, and other operating expenses to keep assigned contracts within budget.
Ensure teams have the equipment, materials, and resources needed to work safely and effectively.
Ensure employees understand and follow company policies, safety procedures, and operational standards.
Identify opportunities to improve efficiency, service delivery, and team performance; encourage digital tools and improved work practices.
Participate in daily meetings to review business updates, resolve issues, and identify opportunities for operational improvement.