Janitorial Area Manager

ABM•Boston, MA

About The Position

The Janitorial Area Manager oversees janitorial and warehouse operations at assigned job locations, providing leadership to custodial staff and ensuring cleaning work is performed effectively and in accordance with established standards. The role reports to the Region Operations Manager and collaborates with clients and other stakeholders to maintain clean, safe facilities. The position manages evening-shift operations, staff performance, quality control, safety compliance, supplies, training, emergency response, and operational documentation. The listed salary is $80,000 annually. Specific offers may vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. The employee may be eligible to participate in a company incentive or bonus program. Other stated compensation includes a $650-per-month vehicle stipend. ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits.

Requirements

High school diploma or GED required.
Experience in cost estimating or pricing work required.
Working knowledge of OSHA safety regulations and chemical handling and storage procedures.
Ability to write reports and business correspondence, present information effectively, and respond to questions from managers and customers.
Valid driver’s license.
Intermediate skills with Microsoft Office applications, including Word, Excel, and Outlook.
Strong verbal and written communication skills and strong interpersonal skills.
Ability to travel to job sites.
Ability to safely inspect and evaluate work, supplies, and equipment.

Nice To Haves

Bachelor’s degree preferred.
Additional certifications are strongly preferred.

Responsibilities

Manage and supervise janitorial operations at assigned sites during evening shifts.
Ensure cleaning tasks, including sweeping, mopping, dusting, and waste removal, are completed efficiently and to required standards.
Lead and guide staff; assign tasks, monitor performance, and provide feedback and coaching.
Foster a positive work environment that encourages teamwork and accountability.
Inspect assigned facilities, address deficiencies, implement corrective measures, and maintain cleanliness logs and records.
Ensure compliance with safety protocols and regulations, promote safe work practices, and train staff in handling cleaning chemicals, equipment, and machinery.
Identify and mitigate potential safety hazards.
Monitor janitorial supplies and equipment inventory for assigned schools, ensure adequate supplies, maintain inventory records, and request replenishments.
Collaborate with clients and stakeholders to understand janitorial needs and address concerns or special requirements; provide customer service and maintain communication.
Identify training needs and provide staff training on cleaning techniques, equipment use, safety procedures, and other relevant topics.
Support staff development and promote continuous learning.
Serve as a point of contact for janitorial-related emergencies, coordinate with appropriate personnel, follow emergency protocols, and take actions to mitigate risks.
Maintain records of custodial activities, including work schedules, cleaning logs, maintenance requests, and incident reports.
Prepare regular reports on operational performance, including key metrics, accomplishments, and areas for improvement.