Intake Specialist Jobs

About The Position

Requirements

• Graduate from an accredited program of professional nursing or possess relevant state licensure.
• Hold a current, unencumbered license to practice from the State Board of Nursing.

Nice To Haves

• Previous experience in a psychiatric health care facility, including direct experience with chemical dependency, dual diagnosis, psychiatric, and geriatric patients.
• Experience in patient assessments, family motivation, treatment planning, and communication with external review organizations or comparable entities.

Responsibilities

• Receive inquiry calls and assist callers with scheduling face-to-face, phone, or tele-assessments; triage individuals based on safety risk.
• Assess patients presenting for assessment or ensure assessment by a qualified mental health professional.
• Screen for medical and behavioral emergency conditions.
• Provide comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, psychiatric, or emotional disorders.
• Coordinate with the clinical team and on-call physician to ensure patient needs are met at the facility or through appropriate community providers.
• Interpret treatment to patients and families to help reduce fear and other attitudes that obstruct acceptance of care and continued treatment.
• Complete administrative admission and external-payer precertification processes as necessary.
• Administer nursing care to ill or injured persons and assist with direct patient care.
• Coordinate and deliver general and psychiatric nursing care to hospitalized patients receiving treatment for substance abuse, dual diagnosis, psychiatric, or emotional disorders.
• Ensure the safety and well-being of each patient.
• Ensure medical orders are followed, initiate and follow treatment planning, and act as a patient advocate.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.