Bilingual Intake Specialist

Zinda Law Group, PLLC • Austin, TX

1d

About The Position

Zinda Law Group is seeking a Bilingual Intake Specialist to serve as the first point of contact for people seeking legal assistance. The role involves guiding potential clients through the initial steps of a personal injury case, gathering information, assessing case viability, and supporting a smooth onboarding process. It offers hands-on exposure to how a personal injury law firm operates and may suit someone seeking to begin a legal career or gain experience in a professional law firm setting.

The firm emphasizes excellence, shared responsibility, data-driven decisions, and hard work. Applications are accepted on an ongoing basis until a candidate is selected. Applicants should submit a resume and cover letter. Zinda Law Group is an equal opportunity employer and states that it may review publicly available information about applicants to assess suitability for employment.

Requirements

• Excellent communication and active listening skills.
• Bilingual and able to speak Spanish.
• A compassionate, client-focused attitude.
• Strong organizational and multitasking abilities.
• Interest in law, legal studies, or related fields.
• At least 1 year of intake experience, preferably in a personal injury or medical malpractice firm.

Nice To Haves

• Experience in a personal injury or medical malpractice firm.

Responsibilities

• Conduct phone-based client intake to gather details and assess case viability.
• Build rapport with potential clients and support a smooth onboarding process.
• Collaborate with the team to ensure accurate documentation and follow-ups.

Benefits

• 20 days of paid time off.
• Medical, vision, and dental insurance; the firm covers 100% of the base medical plan.
• Simple IRA with up to 3% company match.
• Ongoing training and mentoring.
• Opportunities to advance and grow within the firm.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed