Vehicle Intake Specialist | Title Clerk

Pull A Part of Jackson LLC•Jackson, MS
•$15 - $17

About The Position

As a Vehicle Intake Specialist | Title Clerk, you are the first point of contact for customers selling vehicles at the store. You assess vehicles for purchase, process titles and paperwork, and ensure transactions meet company standards while providing excellent customer service and supporting a safe, efficient operation. The role promotes a “Safety First” and “Environmental Stewardship” culture and puts the company’s core values—Respect, Help, Learn, and Grow—into practice. It also supports other retail and operational duties as needed.

Requirements

  • Strong customer service and communication skills.
  • Experience in retail, customer service, or vehicle purchasing.
  • Experience reviewing or managing car titles and paperwork.
  • Strong administrative and organizational abilities.
  • Proficiency with computers and mobile devices.
  • Ability to work in a fast-paced, team-oriented environment.
  • Physical ability to stand, walk, bend, and lift up to 50 pounds.
  • Willingness to work retail hours, including weekends and holidays.
  • Reliable transportation and ability to work indoors and outdoors.

Nice To Haves

  • Automotive knowledge or a basic understanding of auto parts.
  • Experience in auto parts sales or vehicle intake.
  • Bilingual in English and Spanish.

Responsibilities

  • Provide friendly, helpful, and professional service to customers selling vehicles.
  • Evaluate vehicles for purchase to ensure they meet company standards.
  • Use company systems and software to determine accurate vehicle purchase prices.
  • Process car titles, ownership documents, and related paperwork accurately.
  • Maintain a clean, organized, and professional work environment.
  • Communicate market trends and pricing updates to leadership.
  • Meet personal and team performance goals.
  • Follow company policies, safety standards, and standard operating procedures.
  • Comply with the company dress code and workplace safety requirements.
  • Support other retail and operational duties as needed.
  • Foster a “Safety First” and “Environmental Stewardship” culture and perform duties in line with the company’s core values.
  • Assist the team, develop skills, and perform other assigned tasks.

Benefits

  • Medical, dental, and vision insurance (low-cost or free).
  • Free life and short-term disability insurance.
  • Long-term disability insurance based on age and earnings.
  • 401(k) with company match.
  • Paid holidays and vacation.
  • On-the-job training and career growth.
  • Employee referral bonus of $500.
  • Employee Assistance Program (EAP).
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