Vehicle Intake Specialist | Title Clerk
About The Position
The Vehicle Intake Specialist | Title Clerk is the first point of contact for customers selling vehicles at the store. The role assesses vehicles for purchase, processes titles and related paperwork, and ensures transactions meet company standards while providing excellent customer service and supporting safe, efficient operations. Team members are expected to uphold the company’s core values of Respect, Help, Learn, and Grow, along with its safety and environmental stewardship culture. The position includes other retail and operational duties as needed and opportunities to develop skills and grow within the company.
Requirements
- Strong customer service and communication skills.
- Experience in retail, customer service, or vehicle purchasing.
- Experience reviewing or managing car titles and paperwork.
- Strong administrative and organizational abilities.
- Proficiency with computers and mobile devices.
- Ability to work in a fast-paced, team-oriented environment.
- Ability to stand, walk, bend, and lift up to 50 lbs.
- Willingness to work retail hours, including weekends and holidays.
- Reliable transportation.
- Ability to work indoors and outdoors.
Nice To Haves
- Automotive knowledge or a basic understanding of auto parts.
- Experience in auto parts sales or vehicle intake.
- Bilingual in English and Spanish.
Responsibilities
- Foster a “Safety First” and “Environmental Stewardship” culture.
- Perform duties in accordance with the core values of Respect, Help, Learn, and Grow.
- Provide friendly, helpful, and professional service to customers selling vehicles.
- Evaluate vehicles for purchase to ensure they meet company standards.
- Use company systems and software to determine accurate vehicle purchase prices.
- Process car titles, ownership documents, and associated paperwork accurately.
- Maintain a clean, organized, and professional work environment.
- Communicate market trends and pricing updates to leadership.
- Meet personal and team performance goals.
- Follow company policies, safety standards, and standard operating procedures.
- Comply with the company dress code and workplace safety requirements.
- Support other retail and operational duties as needed.
- Assist the team, develop skills, and perform other assigned tasks.
Benefits
- Medical, dental, and vision insurance, described as low-cost or free.
- Free life and short-term disability insurance.
- Long-term disability insurance based on age and earnings.
- 401(k) with company match.
- Paid holidays and vacation.
- On-the-job training and career growth.
- Employee referral bonus of $500.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
