Intake Specialist Jobs

About The Position

Requirements

• Bachelor's degree in social work, public administration, or a related field.
• At least three years of experience in Texas child welfare.
• Knowledge of placement policies, procedures, and child welfare best practices.
• Ability to use IMPACT Legacy, IMPACT 2.0, and CLASS systems for accurate documentation and case management.
• Ability to operate a personal computer and use software applications such as Microsoft Suites.
• Effective verbal and written communication skills.
• Ability to build and maintain collaborative working relationships.
• Ability to work collaboratively with youth, families, collaborating agencies, community professionals, service providers, and other staff.
• Good organizational skills.
• Ability to develop systems that support compliance.
• Ability to continue learning through supervision, continuing education, and experience, and to work cooperatively as part of a team.
• Reliable personal transportation; must use own vehicle for agency business and client transportation.
• Valid Texas driver's license and maintained auto liability insurance.

Nice To Haves

• Experience in Texas child welfare involving conservatorship, investigations, and/or the centralized placement unit is preferred.

Responsibilities

• Receive and review youth referral and intake information from DFPS staff and other agencies.
• Accept and coordinate placement of youth in appropriate, licensed, and trained facilities within established timelines.
• Locate and arrange appropriate out-of-home placements for clients.
• Serve as a liaison for agency children placed in residential and psychiatric facilities.
• Handle crisis calls and emergencies reported to the Texans Together intake line.
• Collaborate with DFPS staff and other agencies to ensure continuity of services and support for children and youth.
• Participate in meetings with collaborating partners and agencies as assigned.
• Participate in administrative and planning meetings as needed to facilitate referral and placement.
• Ensure placements comply with Texans Together policies, procedures, applicable contract requirements, and outcomes.
• Maintain an accurate system for identifying available resources to meet youth placement needs.
• Maintain an up-to-date listing of agency network providers and licensing capacity.
• Work assigned shifts to support 24-hour intake and placement for Region 6.
• Ensure children are placed in facilities with appropriate training, licensing, and capacity.
• Follow agency policies and procedures and standards of accrediting and regulatory bodies, including Council on Accreditation standards and state licensing requirements.
• Attend mandatory and relevant in-service training to enhance knowledge of services and application of clinical skills.