About The Position

Sword Health is hiring a seasonal, part-time Women's Health Specialist to conduct remote onboarding consultations for members beginning their care journey. The specialist leads video and audio consultations, introduces members to the program, helps them overcome initial barriers, and prepares a clear handoff to the treatment physical therapist to support continuity of care. The role also includes collaboration with Intake Leads, Clinical Operations leadership, and physical therapists on digital care delivery processes and other team initiatives. The position is fully remote and limited to candidates in the United States. It guarantees at least 10 hours per week, with hours varying from 10 to 24 per week according to company needs. The company assigns the number of hours, which may change week to week. This is a seasonal role guaranteed for at least three months, with the possibility of a further three-month extension and conversion to a permanent position based on performance and business needs. Candidates must be able to provide availability for the following month at least 30 days in advance. Compensation is listed as an average total of $43–$54 per hour, including a guaranteed base rate of $30 per hour ($32 per hour for bilingual candidates) and estimated volume-based compensation averaging $13–$24 per hour. Volume compensation is not guaranteed and varies with individual performance and session volume. The role is also eligible for a monthly incentive based on company performance metrics.

Requirements

  • Doctor of Physical Therapy (DPT) degree.
  • Licensed physical therapist.
  • At least 3 years of clinical experience, including treating musculoskeletal disorders and specifically pelvic health.
  • Completion of at least one of the following: Pelvic Health Physical Therapy 1 (PH1) through APTA; Pelvic Floor Level 1 (PF1) through Herman & Wallace; or Pelvic Health I through Evidence in Motion.
  • Excellent interpersonal skills and ability to engage members.
  • Comfort using technology and navigating multiple platforms at once.
  • Ability to think outside the box and adapt to a hands-off approach.
  • Ability to adapt to rapidly evolving processes.
  • Hard-working and able to handle the pressure of a fast-paced environment.
  • Comfortable with a flexible schedule of 10–24 hours per week and able to provide the following month's schedule availability at least 30 days in advance.
  • Ability to work the number of hours assigned by the company; candidates cannot choose a specific number within the 10–24-hour range.
  • At least Level 1 AI proficiency under Sword's framework; candidates should be prepared to provide examples of how they use AI in their work.

Responsibilities

  • Lead video and audio onboarding consultations with members at the start of their care journey.
  • Provide a welcoming, personalized introduction to the program to help members succeed.
  • Capture and synthesize information shared during consultations to support a smooth, high-quality transition to the treatment physical therapist.
  • Prepare clear handoff notes and collaborate with physical therapists to ensure continuity of care.
  • Help members overcome initial barriers and build confidence and readiness to begin treatment after the call.
  • Contribute to team initiatives and cross-functional projects aligned with Sword's strategic priorities.
  • Work with Intake Leads and Clinical Operations leadership to develop and scale digital care delivery processes.

Benefits

  • Monthly incentive based on achievement of established company performance metrics.
  • Higher base compensation for bilingual candidates.
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