Information Specialist Jobs

About The Position

Requirements

• Two- to three-year community college diploma in Computer Science, Information Technology, Network Administration, or a related field
• Three to five years of progressively responsible experience in network administration, systems administration, or IT operations supporting a complex enterprise environment.
• Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, virtualization (VMware/Horizon), and enterprise networking.
• Experience supporting enterprise network infrastructure, servers, storage, virtualization, and cloud-based technologies.
• Experience installing, configuring, maintaining, and troubleshooting computer hardware, peripherals, and network equipment.
• Experience supporting Microsoft server technologies, Active Directory, Microsoft 365, and Azure environments.
• Experience implementing and supporting cybersecurity controls and best practices.
• Ability to coordinate technical infrastructure projects and manage vendor relationships.
• Experience developing and maintaining PowerShell scripts to automate administrative tasks.
• Knowledge of backup, disaster recovery, high availability, and business continuity solutions.
• Strong understanding of cybersecurity best practices, including Conditional Access, multifactor authentication (MFA), Zero Trust principles, and cloud security.
• Strong troubleshooting, analytical, and problem-solving skills across cloud and on-premises environments.
• Excellent verbal and written communication, documentation, and stakeholder relationship skills.
• Demonstrated ability to manage multiple priorities, work independently, and collaborate effectively with technical, operational, and clinical teams.

Nice To Haves

• ITIL Foundation Certification
• Microsoft Certified: Azure Administrator Associate.
• Microsoft Certified: Azure Solutions Architect Expert.
• Microsoft 365 Certified: Enterprise Administrator Expert.
• Microsoft Certified: Azure Security Engineer Associate
• Relevant VMware, networking, or cybersecurity certifications (e.g., VMware Certified Professional (VCP), Cisco Certified Network Associate (CCNA), or Palo Alto Networks certifications) are considered assets.
• Strong knowledge of Microsoft Azure cloud services, architecture, deployment, and administration; experience with Amazon Web Services (AWS) or Google Cloud Platform (GCP) is considered an asset.

Responsibilities

• Supports, administers and maintains HPHA's enterprise technology infrastructure across on-premises and cloud environments.
• Manages network infrastructure, servers, storage, virtualization, Microsoft 365/Azure services, backup and disaster recovery, cybersecurity technologies, and associated monitoring and management platforms.
• Installs, configures, monitors, troubleshoots and optimizes infrastructure services to ensure availability, performance, security and reliability.
• Participates in infrastructure projects, lifecycle management, cybersecurity initiatives, incident resolution and disaster recovery activities.
• Works collaboratively with internal teams and external technology partners.
• Participates in the IT after-hours/on-call rotation.

Benefits

• Preceptor/Peer Mentorship Opportunities
• Collaborative Team Environment
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)