Systems Specialist - Active TS/SCI w/Poly

General Dynamics Information Technology • Annapolis Junction, MD

1d • $47 - $64 • Onsite

About The Position

The Systems Specialist supports, maintains, and improves the organization’s IT systems and infrastructure. The role focuses on system administration, troubleshooting, and user support to ensure that servers, applications, and related technologies remain secure, stable, and perform optimally. The Systems Specialist works with help desk staff, engineers, and business stakeholders to resolve issues, implement changes, and support ongoing projects.

This position is onsite in Annapolis Junction, Maryland, and requires an active TS/SCI clearance with polygraph and U.S. citizenship. The scheduled shift is Sunday through Thursday, 2 p.m. to 10 p.m.; the mission-essential role may include holiday work when required. Scheduled weekly hours are 40, and travel is less than 10%.

Requirements

• At least 5 years of related experience.
• Experience with Windows and/or Linux server administration.
• Familiarity with Active Directory, group policies, and identity and access management.
• Experience with virtualization platforms such as VMware or Hyper-V and/or cloud services such as Azure, AWS, or M365.
• Strong troubleshooting skills across operating systems, applications, and basic networking.
• Knowledge of backup and restore solutions and disaster recovery concepts.
• Understanding of security best practices and patch management.
• CompTIA Security+ certification is required.
• Must currently possess and be able to obtain a Top Secret SCI clearance with polygraph.
• U.S. citizenship is required.
• Ability to work onsite in Annapolis Junction, Maryland, Sunday through Thursday, 2 p.m. to 10 p.m.; holiday work may be required.

Nice To Haves

• Experience with scripting or automation using PowerShell, Bash, or Python.
• Familiarity with monitoring tools such as SolarWinds, Nagios, PRTG, or Splunk.
• Hands-on experience with storage systems, DNS/DHCP, and other core infrastructure services.
• Exposure to ITIL practices and ticketing systems such as ServiceNow, Remedy, Jira, or Zendesk.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service orientation.
• Ability to manage multiple tasks and prioritize effectively.
• Collaborative mindset and willingness to support technical and non-technical stakeholders.

Responsibilities

• Monitor, manage, and maintain servers, operating systems, and key applications.
• Apply patches, updates, and configuration changes in accordance with change management procedures.
• Perform routine system health checks, capacity planning, and performance tuning.
• Provide advanced technical support for escalated issues from help desk and Tier 1 teams.
• Diagnose and resolve system, application, and network-related problems.
• Assist with user account management, permissions, and access controls.
• Install, configure, and deploy new systems, applications, and tools.
• Assist with system upgrades, migrations, and integrations.
• Document system configurations, procedures, and standards.
• Ensure systems adhere to security best practices and organizational policies.
• Help implement and monitor security controls, including antivirus, endpoint protection, firewalls, and access management.
• Participate in audits, risk assessments, and remediation activities.
• Use monitoring tools to track system performance, availability, and capacity.
• Respond to alerts, incidents, and outages; perform root cause analysis and corrective actions.
• Prepare reports on system health, incidents, and improvements for management.
• Collaborate with network, security, applications, and help desk teams on cross-functional initiatives and projects.
• Contribute to the development and refinement of IT processes, standards, and documentation.
• Provide input on technology selection and system architecture improvements.

Benefits

• 401(k) with company match.
• Medical plan options, including plans with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• Paid education and certifications.
• Professional growth opportunities.
• Vacation, sick, personal, holiday, paid parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed