Systems Specialist - Active TS/SCI w/Poly
About The Position
The Systems Specialist supports, maintains, and improves the organization’s IT systems and infrastructure. The role focuses on system administration, troubleshooting, and user support to ensure servers, applications, and related technologies are secure, stable, and performing optimally. The specialist works with help desk staff, engineers, and business stakeholders to resolve issues, implement changes, and support projects. The position is on-site in Annapolis Junction, Maryland, with a Monday–Friday, 8 a.m.–4 p.m. schedule and 40 scheduled weekly hours. Travel is less than 10%. The role requires U.S. citizenship and an active Top Secret SCI clearance with polygraph. The stated likely hourly rate is $47.00–$63.60; actual compensation may vary based on experience, location, and contractual requirements.
Requirements
- At least 8 years of related experience.
- Associate of Arts or Associate of Science degree.
- Experience administering Windows and/or Linux servers.
- Familiarity with Active Directory, group policies, and identity/access management.
- Experience with virtualization platforms such as VMware or Hyper-V and/or cloud services such as Azure, AWS, or M365.
- Strong troubleshooting skills across operating systems, applications, and basic networking.
- Knowledge of backup and restore solutions and disaster recovery concepts.
- Understanding of security best practices and patch management.
- CompTIA Security+ certification.
- Active Top Secret SCI clearance with polygraph.
- U.S. citizenship.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service orientation.
- Ability to manage multiple tasks and prioritize effectively.
- Collaborative mindset and willingness to support technical and non-technical stakeholders.
Nice To Haves
- Experience with scripting or automation using PowerShell, Bash, or Python.
- Familiarity with monitoring tools such as SolarWinds, Nagios, PRTG, or Splunk.
- Hands-on experience with storage systems, DNS/DHCP, and other core infrastructure services.
- Exposure to ITIL practices and ticketing systems such as ServiceNow, Remedy, Jira, or Zendesk.
Responsibilities
- Monitor, manage, and maintain servers, operating systems, and key applications.
- Apply patches, updates, and configuration changes according to change management procedures.
- Perform routine system health checks, capacity planning, and performance tuning.
- Provide advanced technical support for issues escalated from help desk or Tier 1 teams.
- Diagnose and resolve system, application, and network-related problems.
- Assist with user account management, permissions, and access controls.
- Install, configure, and deploy systems, applications, and tools.
- Assist with system upgrades, migrations, and integrations.
- Document system configurations, procedures, and standards.
- Ensure systems follow security best practices and organizational policies.
- Help implement and monitor security controls, including antivirus, endpoint protection, firewalls, and access management.
- Participate in audits, risk assessments, and remediation activities.
- Use monitoring tools to track system performance, availability, and capacity.
- Respond to alerts, incidents, and outages; perform root cause analysis and corrective actions.
- Prepare management reports on system health, incidents, and improvements.
- Collaborate with network, security, applications, and help desk teams on cross-functional initiatives and projects.
- Contribute to the development and refinement of IT processes, standards, and documentation.
- Provide input on technology selection and system architecture improvements.
Benefits
- 401(k) with company match.
- Medical plan options, including plans with Health Savings Accounts.
- Dental and vision plan options.
- Paid education and certifications.
- Professional growth opportunities and internal career mobility support.
- Flexible work weeks where possible.
- Paid time off plans, including vacation, sick and personal time, holidays, parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
