Information Technology Specialist (POLICY AND PLANNING)

U.S. Army Cyber Command • Fort Richardson, AK

18h • Onsite

About The Position

This is a Department of Defense Cyber Excepted Service (CES) position in the Excepted Service under 10 USC 1599f, located at Fort Richardson in Anchorage, Alaska. The position serves as a Configuration Management Specialist in the Business and Plans Division for the Alaska Regional Network Enterprise Center (RNEC). It also serves as a Change Management Specialist, establishing configuration-control and change-management requirements and procedures, and as the Enterprise License Agreements Specialist, supporting the Network in initiating, creating, and maintaining related policies and procedures. The role documents IT hardware and software assets, manages the NEC software library, and controls and tracks software licenses.

The position is designated Tier 3, Non-Critical Sensitive, Moderate Risk, and requires obtaining and maintaining a Secret security clearance. It is mission essential and includes a 5% temporary-duty or business-travel requirement. The employee may need to report during severe weather or installation closures, work overtime or outside normal duty hours (including evenings, weekends, and holidays), and perform callback or emergency duty. Shift work may be required if the organization moves to 24/7 operations. The employee must complete required training and obtain and maintain the certification or recertification specified for the position under DoDM 8140.03.

Applicants must have one year of directly applicable experience demonstrating the knowledge, skills, abilities, and competencies needed for the position, or qualify through the specified graduate education or a qualifying combination of education and experience. The experience route includes relevant configuration control and procedures, policy compliance guidance, agreement renewal and amendment provisions, IT asset documentation, software-library management, and planning feasibility studies and equipment replacement or upgrade strategies. Applicants must also demonstrate the four IT-related competencies of attention to detail, customer service, oral communication, and problem solving. Eligibility is restricted to the employment-authority category described in the posting: current permanent ARCYBER/NETCOM civilian employees applying to CES positions.

Requirements

• One year of directly applicable experience demonstrating the knowledge, skills, abilities, and competencies necessary for success in the position, or qualifying graduate education, or a qualifying combination of education and experience.
• Relevant experience may include assisting with configuration control and management requirements and procedures; providing staff guidance on compliance with policies and guidelines; ensuring agreements include appropriate renewal, revision, and amendment provisions; documenting IT assets and managing a software library; and planning feasibility studies and developing system specifications and equipment replacement or upgrade strategies.
• Demonstrated IT-related attention to detail, customer service, oral communication, and problem-solving competencies.
• For the education-only route: a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, in a listed relevant field; alternatively, three full years of graduate education with at least 24 semester hours in a listed field and required development or adaptation of applications, systems, or networks.
• For the education-and-experience combination route, the combined qualifying education and experience must total at least 100% of the requirements.
• Obtain and maintain a Secret security clearance.
• Satisfactorily complete required training and obtain and maintain the required certification or recertification under DoDM 8140.03.
• Provide proof of U.S. citizenship.
• Meet the posting's eligibility restriction: be a current permanent ARCYBER/NETCOM civilian employee applying to a CES position.
• Submit transcripts if qualifying based on education; foreign education used toward qualifications must be evaluated as described in the posting.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Complete a three-year probationary period unless the stated prior-service exception applies.
• Meet the position's 5% TDY or business-travel requirement and be available for mission-essential, emergency, callback, overtime, and potentially shift duties as required.

Responsibilities

• Establish configuration-control and change-management requirements and procedures.
• Support the Network in initiating, creating, and maintaining policies and procedures related to Enterprise License Agreements.
• Document IT hardware and software assets.
• Establish and manage the NEC software library.
• Control and track software licenses.

Benefits

• Federal employee benefits package for employees and their families; specific benefits depend on position type and eligibility.
• Potential Permanent Change of Station (PCS) allowances, subject to applicable rules and agency authorization.
• Recruitment or relocation incentives may be authorized.
• Federal employees in Anchorage are currently entitled to a 1.49% Cost of Living Allowance (COLA), subject to change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree