Supervisory IT Specialist (SYSADMIN)

Defense Information Systems Agency•Arlington, VA

About The Position

This position is recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) and does not convey eligibility for conversion to the Competitive Service. It supports the mission of U.S. Cyber Command and is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. The position is located in the Defense Information Systems Agency (DISA). The incumbent manages functions and staff that support the installation, configuration, troubleshooting, and maintenance of hardware and software. The incumbent plans, prioritizes, and schedules subordinate work; evaluates performance; and ensures the availability and functionality of information systems for highly critical organizational missions and functions. The position requires U.S. citizenship and a favorable suitability review and security clearance, which may involve access to classified information. It is subject to DoD 8140 qualification requirements, including completion of Foundational Qualifications within 9 months and Residential Qualification requirements within 12 months. A one-year probationary period for supervisory assignment may apply, as may a three-year trial period for employees who have not previously completed a trial or probationary period. Telework availability depends on mission requirements and supervisory determination. Drug testing may be required before appointment or placement for positions designated for drug testing. Applicants must demonstrate the qualifying experience in their resume. At the GG-14 level, candidates need at least one year of experience demonstrating the required competencies and responsibilities. Education cannot substitute for qualifying experience at this grade level. The position may be used to fill additional vacancies within 90 days of the announcement's closing date. Moving costs and recruitment, relocation, or retention incentives may be authorized. Federal employees receive a comprehensive benefits package; specific benefit eligibility depends on position type and other factors.

Requirements

U.S. citizenship.
Males born after December 31, 1959, must be registered for or exempt from Selective Service.
Favorable suitability review and security clearance as a condition of employment; maintaining security eligibility is required.
Complete DoD 8140 Foundational Qualifications within 9 months and Residential Qualification requirements within 12 months.
Demonstrate attention to detail by reviewing own IT-related work or data and others' work or data for accuracy, completeness, and consistency with standards.
Demonstrate customer service experience maintaining customer relationships, assessing IT needs, and developing or identifying tailored IT products and services.
Demonstrate oral communication experience briefing mid-level management and IT staff about IT systems, projects, or operations, including explaining technical information to non-technical audiences.
Demonstrate problem-solving experience identifying alternatives to complex IT issues by gathering and applying information from varied sources.
At least one year of qualifying experience at the next lower grade level or equivalent, including management of staff and functions supporting hardware and software, scheduling and evaluating subordinate work, and ensuring information-system availability for critical missions.
Describe qualifying experience and any selective placement factors in the resume.
Meet all qualifications within 30 days after the announcement closing date.
No education substitution is permitted for qualifying experience at the GG-14 grade level.
Submit documentation verifying veterans' preference eligibility if claiming that preference.

Responsibilities

Manage functions and staff supporting the installation, configuration, troubleshooting, and maintenance of hardware and software.
Plan, prioritize, and schedule work performed by subordinates.
Evaluate subordinate work performance.
Ensure the availability and functionality of information systems supporting highly critical missions and organizational functions.