Hvac Technician Jobs

About The Position

Requirements

• High school diploma or GED, additional training, and at least 4 years of HVAC experience with technical training certification.
• Possess all valid licenses or certifications required by applicable federal, state, provincial, or local laws or regulations for the work area.
• EPA and safety certifications.
• Skill in servicing heating, air conditioning, and ventilation equipment and related accessories.
• Mechanical aptitude and ability to operate necessary tools and equipment.
• Ability to read wiring diagrams and troubleshoot electrical, refrigerant, and duct-system problems on HVAC equipment.
• Ability to start up systems, balance airflow, and align belts and pulleys with little to no supervision.
• Ability to install a basic duct fitting.
• Ability to troubleshoot and repair electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
• Effective communication skills for communicating with customers and resolving issues, complaints, or concerns.
• Effective time-management and organizational skills.
• Valid driver's license with an acceptable driving record.
• Availability to work flexible hours and on-call shifts as needed.
• Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units.
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Ability to work in varied environmental conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested environments.
• Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
• Natural or corrected vision sufficient for close, distance, and peripheral vision with normal depth perception.
• Ability to lift up to 75 pounds and to lift and carry items weighing up to 50 pounds.

Responsibilities

• Perform residential and/or light commercial service and maintenance calls under minimal supervision.
• Analyze, diagnose, and resolve customer problems courteously, professionally, accurately, and in a timely manner.
• Diagnose and service heating, air conditioning, ventilation, and refrigeration equipment and accessories.
• Inspect equipment and perform diagnostics to identify potential problems and prevent premature or unexpected breakdowns or callbacks.
• Complete routine maintenance and equipment cleaning as needed or required.
• Deliver and remove parts and equipment needed to complete service work.
• Record required information on customer calls using a handheld device and complete forms and paperwork neatly, completely, accurately, and on time.
• Collect payment from customers.
• Communicate with dispatch while on duty to provide accurate activity and availability updates.
• Deliver excellent customer service and sustain high levels of customer satisfaction.
• Promote products and services to customers and contact the Sales and Service Coordinator with details of replacement-product sales leads generated during service visits.
• Ensure company property, vehicles, and tools are used, maintained, and accounted for properly.
• Represent the company professionally, honestly, and ethically in business matters and activities.
• Follow standard procedures and processes, keep the company vehicle properly stocked, return defective warranty parts to the branch, and order or replenish vehicle stock as needed.
• Perform similar or other duties as needed or assigned.
• Maintain regular, reliable attendance.

Benefits

• Incentive and bonus opportunities, depending on the position.
• Generous paid time off.
• 24 paid days off during the first year, including vacation, personal holidays, and national holidays.
• 29 paid days off after the second year.
• Career advancement and growth opportunities across the U.S.
• Company-sponsored medical, dental, and vision insurance programs.
• Company-provided smartphone, tablet, and uniform plan.
• Tool replacement program.
• Internal Training Academy.
• 401(k) retirement savings plan with company matching contributions.
• Company-paid employee life insurance, with options for family coverage.
• Short-term and long-term disability insurance options.
• Supplemental programs including legal advice, pet insurance, and health advocacy.