HVAC Service Technician

Smart Care Equipment Solutions•Detroit, MI

About The Position

As a Service Technician, you will become a trusted advisor to customers by delivering solutions to predict and prevent kitchen equipment failure. You will work with commercial customers, including restaurants, hotels, and hospitals, providing service for commercial cooking, refrigeration, warewashing, and other specialty food service equipment. The role involves troubleshooting and interpreting diagrams and schematics, with an independent work environment in which you plan your own schedule. Emergency on-call coverage, including nights and weekends, and occasional overnight travel may be required. Smart Care provides on-the-job and ongoing training, with opportunities for advanced certifications and career growth into advanced technician or management roles.

Requirements

  • High school diploma or equivalent.
  • At least one year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or military service.
  • Valid driver’s license and acceptable motor vehicle record.
  • Willingness and ability to participate in the emergency on-call rotation, including nights and weekends.
  • Availability for occasional overnight travel as assigned.
  • Ability to frequently kneel, bend, squat, push, pull, and reach, and occasionally lift and carry up to 70 pounds.
  • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, and liquids, and to work around electrical-shock risks in damp, humid, or freezing conditions.
  • Ability to work on ladders and roofs, and in rare cases, high, precarious places.

Nice To Haves

  • Relevant technical training, licenses, and/or certifications, such as EPA or CFESA credentials.
  • Commercial refrigeration and/or commercial cooking equipment repair experience.
  • Self-motivated, with a proven ability to prioritize and work independently with minimal direct supervision.

Responsibilities

  • Partner with restaurant and hospitality managers to offer service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment.
  • Use mechanical aptitude and troubleshooting skills, including reading diagrams and schematics.
  • Meet efficiency and productivity goals to earn quarterly bonuses.
  • Participate in an emergency on-call rotation that includes nights and weekends.
  • Travel overnight occasionally as assigned.

Benefits

  • 401(k)
  • Pension
  • Paid time off, with eligibility beginning upon start date.
  • Company service vehicle, fuel card, computer, and cell phone for business use.
  • On-the-job and ongoing training, with potential for advanced certifications.
  • Growth opportunities, including advanced technician and management roles.
  • Quarterly bonuses for meeting efficiency and productivity goals.
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