HVAC Service Technician

Lennox International•Toledo, OH

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. The work includes preventative maintenance, routine repairs, calibration, and troubleshooting, often independently on commercial rooftop units. Technicians handle basic, non-complex products and problems and refer more complex issues to higher-level technicians. The role involves working safely, sharing information and workload in a team-based environment, and supporting customer satisfaction. Overtime and occasional weekend and night work may be required; occasional travel may also be required. This is an hourly, non-exempt position with a stated annual salary range of $38,000–$78,000. Employees are not eligible for a bonus but may earn overtime when working more than 40 hours in a week or as otherwise required by state law. Starting pay may depend on geography, tenure, performance, skills, education, experience, and other qualifications.

Requirements

High school diploma or GED equivalent.
2 to 6 years of hands-on commercial HVAC experience.
Required EPA Certification: Type I and Type II or Universal.
Valid driver's license and acceptable driving record.
Technical aptitude to perform maintenance, service, and troubleshoot equipment.
Excellent customer service skills.
Good electrical and mechanical diagnostic skills.
Ability to work independently and self-schedule.
Self-motivation to complete assigned tasks within time constraints.
Ability to work with minimum supervision.
Ability to safely access rooftops using fixed or extension ladders and work at heights.
Ability to load and unload tools and equipment from a work van; occasionally lift up to 75 pounds, lift up to 25 pounds to shoulder and overhead, push or pull a wheeled cart up to 150 pounds, climb ladders to roof height, repeatedly reach overhead, and participate in manual tandem lifting of loads up to 125 pounds.
Flexibility to work overtime and weekends as required; availability for occasional weekend and night work.

Nice To Haves

NATE certification.

Responsibilities

Perform on-site preventative maintenance, routine repairs, and calibration after installation.
Use technical skills and experience with preventative maintenance and system operations to determine service requirements.
Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
Advise the manager of preventative maintenance inspections performed and corrective actions to be taken.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Work safely and ensure that safety measures are followed at all times.
Complete repairs and required paperwork.
Perform other duties as assigned.

Benefits

Competitive pay with weekly payroll.
Overtime opportunities to increase earnings potential.
Company-paid vacation, personal days, and holidays.
Company vehicle, phone, personal protective equipment, and uniforms provided.
Ongoing training and development.
Matching 401(k) retirement plan.
Medical, dental, and vision insurance.
Prescription drug coverage.
Health and wellness programs, perks and discounts, pet insurance, and free subscriptions.
Tuition reimbursement.
Short-term disability insurance.
Eight weeks of paid birthing leave and two weeks of paid bonding leave.
Life and long-term disability insurance.
Up to 10 days of paid time off and 10 paid holidays, depending on date of hire and eligibility.