HVAC Service Technician
About The Position
John C. Flood is seeking an experienced Residential HVAC Service Technician to serve customers across its Northern Virginia, Maryland, and Washington, D.C. service area. The role involves diagnosing, repairing, maintaining, and testing residential HVAC systems while providing homeowners with clear service options and an exceptional customer experience. Technicians work with dispatch and customer service teams, maintain accurate service records, and participate in ongoing training and company meetings. The position offers steady work, career development, company-provided equipment, and performance-based earning opportunities.
Requirements
- Three or more years of residential HVAC service experience.
- Strong diagnostic, troubleshooting, and repair skills.
- Experience servicing and repairing residential HVAC equipment.
- Knowledge of local HVAC codes and best practices.
- Ability to lift 50 pounds and work in varying positions and environments.
- Clean driving record.
- Excellent communication and customer service skills.
- Strong attention to detail and follow-through.
- High integrity and a commitment to doing the right thing for customers.
- Competitive, team-oriented mindset and a desire to continuously improve.
Nice To Haves
- EPA Certification preferred.
- ServiceTitan experience highly desirable.
Responsibilities
- Troubleshoot, diagnose, and repair residential HVAC systems.
- Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
- Work safely in attics, crawlspaces, and other residential environments when necessary.
- Educate homeowners and provide detailed repair and replacement options.
- Present financing and maintenance plan options when appropriate.
- Ensure systems are operating safely and efficiently.
- Deliver an exceptional customer experience on every call.
- Collaborate with dispatch and customer service teams to provide seamless service.
- Maintain a clean, organized vehicle and job site.
- Complete invoices, documentation, and service records accurately and promptly.
- Participate in ongoing training and company meetings.
Benefits
- Competitive hourly pay plus performance bonuses, commissions, and spiffs.
- Top technicians have the opportunity to earn six-figure incomes.
- Company-sponsored medical, dental, and vision benefits.
- Company-sponsored paid time off and paid holidays.
- 401(k) with company match.
- Paid ongoing training and career development opportunities.
- Take-home company vehicle and fuel card provided.
- Company-provided tools and technology.
- Supportive, team-oriented culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
