HVAC Service Technician

Gallo Mechanical•Beaumont, TX

About The Position

Gallo Mechanical Services (GMS) is hiring HVAC Service Technicians to provide service, installation, and maintenance for customers across a defined market with a diverse commercial base. The work includes installing, commissioning, troubleshooting, repairing, and starting up HVAC systems in commercial environments, from new facility setups to existing facility retrofits. Technicians perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests, including equipment or system replacements and modifications as needed or requested by customers. The technician serves as a direct customer contact, works with team leaders and customers to plan on-site work, and uses software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair systems. The role requires a strong focus on customer satisfaction and safety, flexibility to work overtime and weeks as business requires, and occasional overnight stays. It is physically demanding and involves varied conditions, including noisy mechanical rooms, extreme weather, precarious locations, and risk of electrical shock.

Requirements

High school diploma or equivalent.
At least 2 years of HVAC service experience with systems such as split systems, packaged systems, DX systems, VRF systems, chillers, or pumps, or an equivalent combination of technical school education and experience.
Operating and working proficiency with handheld computers such as smartphones and iPads.
EPA certification.
Ability to work in varied conditions, including noisy mechanical equipment rooms, extreme weather, precarious places, and environments with risk of high-voltage electrical shock.
Ability to regularly use hands and fingers, walk, stoop, and kneel; regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move more than 50 pounds; and climb ladders.

Nice To Haves

Ability to troubleshoot and repair HVAC equipment.

Responsibilities

Represent the company as a direct customer contact and service products and equipment on assigned projects.
Identify, analyze, diagnose, and repair equipment and systems at customer locations to ensure customer satisfaction.
Test, maintain, start up, commission, and service HVAC systems on assigned projects.
Coordinate with team leaders and customers to understand on-site installation and repair requirements; examine building layouts, anticipate issues, gather materials, and synchronize work.
Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units.
Recommend retrofits, upgrades, enhancements, and equipment or system replacements.
Meet with customers to understand their needs and preferences, keep them informed about service and outstanding issues, and promote add-on work.
Enforce safety standards and maintain accountability for company-issued and procured assets by recording their use, wear, and condition.
Maintain flexibility to work overtime and weeks as business requires, including occasional overnight stays.

Benefits

Training, support, and career progression.
Company-paid medical insurance.
Dental insurance.
Vision insurance.
Voluntary life insurance.
Short-term disability insurance.
Accident insurance.
Critical illness insurance.
Team Incentive Program (TIP), allowing eligible employees to share in company financial success.
401(k) plan with a 5% company match.
Employee wellness resources.
PTO benefits.