Hotel Front Desk Jobs

About The Position

Requirements

• Warm, genuine, and composed demeanor.
• Clear, kind communication and thoughtful listening.
• Attention to detail and dependability.
• Comfort with technology and ability to learn booking and property systems.
• Team-oriented approach and care for colleagues.

Nice To Haves

• Previous hospitality, front desk, or customer service experience.
• Weekend and holiday availability.
• Interest in working additional hours to build a fuller schedule.

Responsibilities

• Greet early-rising guests, check out departing guests, and set a welcoming tone in the lobby.
• Handle check-ins, check-outs, reservations, phone calls, and guest questions accurately and warmly.
• Recommend local dining, trails, and other Fort Collins destinations, and direct guests to the Caldwell Bar's morning coffee bar.
• Anticipate guest needs and provide thoughtful, personalized service.
• Resolve routine issues and involve a manager when necessary.
• Keep the lobby tidy, welcoming, and ready for guests.
• Leave useful notes, share information, and help make the next shift's work easier.