Hotel Front Desk Clerk - Fairfield

Plamondon Companies Master • Cumberland, MD

2d

About The Position

Plamondon Hospitality Partners is hiring a Hotel Front Desk Clerk to create welcoming, memorable experiences for hotel guests. Front Desk Associates are often the first impression guests have and help make their stays exceptional through friendly service and efficient handling of front desk needs.

The role involves greeting guests, managing bookings, completing check-ins and check-outs, responding to inquiries and phone calls, and processing transactions. The clerk works with other departments to meet guest requests and may take on additional responsibilities to support the team. The job requires frequent movement throughout the workday, with sitting, bending, climbing, standing, reaching, and walking for up to 90% of the day, as well as occasional lifting of up to 60 pounds.

Plamondon Hospitality Partners describes its workplace as valuing teamwork, growth, education, safety, community involvement, and exceptional service. The company is an Equal Opportunity Employer and participates in E-Verify.

Responsibilities

• Greet guests warmly and help them feel welcome upon arrival.
• Manage guest bookings, check-ins, check-outs, and inquiries.
• Answer phones and process transactions.
• Collaborate with other departments to address guest requests and provide quality service.
• Take on additional responsibilities as needed to support the team and hotel operations.

Benefits

• Flexible scheduling
• College tuition and driver’s education reimbursement
• Employee discount programs
• Opportunities for career growth and advancement from within
• 401(k) program with company match, subject to eligibility requirements
• Medical, dental, and vision benefits for eligible full-time employees, after the required waiting period
• Referral program with rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed