Helpdesk Technician
Arrowhead Pharmaceuticals • Madison, WI8d • $55,000 - $67,000 • Onsite
Helpdesk Technician Jobs
135 jobs found — updated daily
IT Helpdesk Technician
JMH Companies • New Orleans, LA8d • $23 - $23 • OnsiteIT Helpdesk Technician
Ohmstede Industrial Services, Inc. • Deer Park, TX8d • OnsiteHelpdesk Technician Level 3
i-Tech Support • Ocoee, FL9d • OnsiteHelpdesk Technician
Everwatch • Annapolis Junction, MD9d • $55 - $76 • OnsiteHelpdesk Technician
GD Information Technology • Tampa, FL10d • OnsiteIT Helpdesk Technician
OLE Health • Napa, CA11d • $34 - $41 • OnsiteHelpdesk Technician
Listerhill Credit Union • Listerhill, AL12dHelpdesk Technician
Hays Electrical Services • Houston, TX12dTier 1 Helpdesk Technician
IFA • Salt Lake City, UT13d • OnsiteHelpdesk Technician
Salem Clinic P C • Salem, OR13d • OnsiteHelpdesk Technician
Salem Clinic P C • Salem, OR14d • $22 - $29 • OnsiteIT Helpdesk Technician
The Lisinski Law Firm • Dublin, OH14d • $25 - $27 • HybridTier 1 Helpdesk Technician
Intermountain Farmers Association (IFA) • Salt Lake City, UT14d • OnsiteHelpdesk Technician
General Dynamics Information Technology • Tampa, FL14d • $64,230 - $86,250 • OnsiteHelpdesk Support Technician - Deployment Support
TEKsystems • Bethesda, OH14d • $31 - $31 • OnsiteHelpdesk Technician II
Independent Living Systems • Tallahassee, FL15dIT Helpdesk Technician
ServiceNet • Northampton, MA16d • HybridHelpdesk Technician - Tier I
Celestial Innovations Group • Washington, DC18d • $50,000 • OnsiteIT Helpdesk Technician
George E. Booth Co. • Greenwood, IN18d • Onsite
Helpdesk Technician
Arrowhead Pharmaceuticals•Madison, WI
•$55,000 - $67,000•Onsite
About The Position
Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information Technology department at our Madison, WI location. The successful candidate will be the primary point of contact for employees seeking help desk support and will focus on providing Tier I/II tech support of a Windows based network as well as stellar customer service. They will be joining a team of highly motivated and experienced IT professionals and will contribute to the success of Arrowhead programs.
Requirements
- 2+ years of professional IT experience
- Proficiency in Microsoft Windows 11 in an Active Directory Domain setting
- Proficiency in enterprise computer image deployment tools such as Smart Deploy
- Proficiency in Microsoft Office 365 desktop applications
- Proficiency using remote support tools such as LogMeIn, Goverlan
- Proficiency in troubleshooting TCP IP v 4 network issues
- Excellent customer service skills
Nice To Haves
- Bachelor’s degree in Computer Science or a related field
- A+ certification
- Experience with ticketing systems
- Experience with cloud MDM platforms
Responsibilities
- Frontline Help Desk support for all on-site and remote users, fielding tickets via Fresh Service and remote access tools
- Maintaining PC life cycle – imaging, deploying, migrating, retiring PCs
- Maintain IT equipment inventory and software
- Respond to employees’ inquiries regarding Windows 11, Office 365, and mobile devices
- Troubleshoot network connectivity issues
- Upholding acceptable usage policies as outlined by the company handbook
- Upholding IT security best practices outlined by the IT department
- Assist IT management with physical networking tasks on occasion
- Support and troubleshoot video conferencing technologies on PCs and in conference room environments
- Light Active Directory administration
Benefits
- competitive salaries
- excellent benefit package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Job Search Resources
Career Resources
Build a Resume for Helpdesk Technician
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
