Healthcare Manager Jobs

About The Position

Requirements

• Bachelor's degree in nursing with a master’s degree, or a master’s degree in nursing.
• Applicants with a bachelor’s degree who are actively enrolled in a master’s program may be considered if they are within one year of completion.
• Three years of nursing or health care experience demonstrating increasing responsibilities.
• Basic life support (BLS) certification.
• Current clinical license in the state where the hospital resides.
• Magnet-recognized certification for the specialty area.
• Knowledge of Joint Commission standards and federal, state, and regulatory requirements.
• Ability to analyze data for decision-making and make data-driven recommendations.
• Ability to create budgets in accordance with guidelines and balanced to targets.
• Ability to apply change-management principles while leading.
• Strong computing skills, including Microsoft Office applications, Outlook, and the EMR.
• Attention to detail and ability to review own and others’ work for accuracy.
• Ability to handle challenging situations autonomously, identify stakeholders, and communicate required actions and roles within a compressed timeframe.
• Ability to balance multiple priorities and respond calmly to changes, delays, or unexpected events.
• Exceptional verbal and written communication skills and ability to build effective relationships with patients, physicians, management, staff, and other internal and external customers.
• Ability to maintain patient and family confidentiality in accordance with Northwestern Memorial HealthCare policy.

Nice To Haves

• Minimum of three years of supervisory or management experience.

Responsibilities

• Manage day-to-day operations of designated departments, divisions, programs, services, and/or locations, including workflows, staffing, resource allocation, and budgets.
• Monitor budget performance, explain variances, and define and apply corrective actions to ensure budget compliance.
• Provide support, guidance, and supervision to team members, including annual and mid-year reviews, coaching, and ensuring access to tools and technology.
• Identify team and department improvement needs and act on them with appropriate Northwestern Medicine system partners.
• Recommend department goals and advance progress toward them throughout the year.
• Communicate goal timelines, risks, and decisions needed with appropriate leadership teams.
• Ensure department policies and processes meet Joint Commission standards and federal, state, and other regulatory requirements; revise or create policies and processes as needed.
• Target quality improvement by reducing process variation, eliminating redundancy, or implementing new technology.
• Manage escalations by identifying patients’ age-specific needs and connecting them with resources to coordinate care.
• Handle complex practice operations, customer relations, and employee relations issues.
• Perform other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• Benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events