Manager-Security

Presbyterian Healthcare Services•Albuquerque, NM
•$60,986 - $103,813•Onsite

About The Position

The Manager-Security works closely with the Department Director to lead and oversee daily security operations at Presbyterian Kaseman Hospital, helping maintain a safe and secure environment for patients, visitors, and staff. The role builds relationships with security team members, employees, and leadership while promoting communication, teamwork, and effective security practices across the organization. The manager oversees security staffing, training, performance, equipment, emergency communications, regulatory compliance, reporting, and budget activities. The position also provides operational leadership for the PHS Hazardous Materials and Decontamination Team, offers guidance to regional facilities on security operations and workplace violence prevention, responds to emergencies as needed, and participates in a rotating on-call schedule, including drug diversion response. The role supports organizational safety initiatives and continuous improvement of the PHS Security Program.

Requirements

  • High school diploma or GED required.
  • 8–10 years of documented experience in healthcare security or a related security field required.
  • 3–5 years of documented supervisory experience required, preferably in a healthcare setting.
  • Law Enforcement Officers Safety Act (LEOSA) certification required at the time of hire.

Nice To Haves

  • Associate degree in Criminal Justice or a closely related field preferred.
  • Specialized Security Officer training and certification through a nationally accredited organization preferred.

Responsibilities

  • Collaborate with the Department Director to oversee daily operations of the PHS Security Division.
  • Lead and participate in recruitment, selection, onboarding, and training of new security team members.
  • Develop performance standards, conduct employee evaluations, and recommend personnel actions in collaboration with Human Resources.
  • Review security data and develop staff schedules to ensure appropriate security coverage across facilities.
  • Ensure security personnel complete required and optional training and educational programs.
  • Monitor inventory and ensure security supplies and equipment are maintained to established standards.
  • Oversee Security Supervisors to support effective officer performance, accurate activity logs, and proper equipment maintenance.
  • Ensure security equipment, including patrol vehicles and bicycles, is regularly inspected and maintained in operational condition.
  • Coordinate and maintain emergency communication systems, including exterior communication devices.
  • Represent the Security Division on construction and renovation committees and participate in required meetings.
  • Provide rotating on-call coverage during and outside normal business hours, including drug diversion response.
  • Respond to emergencies, disasters, and other critical incidents as needed.
  • Maintain knowledge of Joint Commission (JCAHO), CMS, OSHA, and other applicable regulatory requirements and ensure compliance.
  • Partner with the Department Director to prepare monthly and annual reports on security incidents and department activities.
  • Serve as an operational leader for the PHS Hazardous Materials and Decontamination Team.
  • Support Safety and Infection Control Division initiatives and activities as needed.
  • Provide guidance and technical assistance to PHS regional facilities regarding security operations and workplace violence prevention.
  • Collaborate with the Department Director to evaluate and continuously improve the PHS Security Program.
  • Interpret and enforce organizational policies and procedures to maintain a safe and secure environment.
  • Participate in healthcare security educational programs, training, and professional development opportunities.
  • Assist the Department Director in developing and managing the departmental operating budget while ensuring financial targets are met.
  • Serve as an organizational resource on security and safety matters.
  • Support the organization's mission, vision, values, and strategic initiatives.

Benefits

  • Medical, dental, and vision coverage.
  • Short-term and long-term disability insurance.
  • Group term life insurance.
  • Other optional voluntary benefits.
  • Employee Wellness rewards program, with opportunities to earn gift cards through wellness activities.
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