Security Manager

Spire Hospitality•Burbank, CA

4d•Onsite

About The Position

The Security Manager is a key member of the hotel security team, providing exceptional guest service while helping ensure the welfare, comfort, safety, and security of the hotel and its guests. The role oversees security officers, hotel-wide safety and security programs, incident investigations, emergency preparedness, and related records and reports. The manager hires, trains, schedules, supervises, and coaches security staff; monitors activity throughout the property; promotes safe work practices and compliance with applicable standards; develops and administers safety initiatives and emergency procedures; and coordinates operational programs such as lost and found, key issuance audits, training, Manager on Duty schedules, and evacuation drills. The position also prepares and distributes reports and participates in departmental and hotel meetings. The work involves moving throughout the hotel and its outer perimeter, sometimes in extreme temperature conditions, for an eight-hour shift. Physical requirements include moving people, luggage, or goods weighing up to 200 pounds and rapidly climbing stairs and ladders.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
CPR/First Aid Certification required.
Basic comprehensive knowledge of completing incident reports.
Ability to move people, luggage, goods, or other items weighing up to 200 pounds.
Ability to rapidly climb stairs and ladders.
Ability to stand and move throughout the hotel and outer perimeter and perform duties in extreme temperature ranges or conditions during an eight-hour shift.

Nice To Haves

Prior law enforcement or military experience.
Knowledge of OSHA safety regulations and Local Liquor Commission and Department of Health & Sanitation regulations.

Responsibilities

Interview, select, review, and counsel security officers to maintain order throughout the hotel.
Train new employees according to corporate specifications, including completing documentation.
Assign duties and schedule staff while balancing hotel needs and productivity standards.
Monitor staff activity and coach subordinate performance.
Watch for suspicious persons entering, exiting, or loitering around the building and conduct walkthrough observations of the entire hotel.
Promote safe work practices, ensure OSHA compliance and preventive measures, develop and administer safety incentive programs, chair the Safety Committee, and enforce the safety program.
Develop, revise, and communicate emergency procedures to key personnel.
Investigate accidents, thefts, property loss, and unlawful activities; document details and advise management.
Track departmental safety records and document medically treated and non-treated injuries.
Coordinate and monitor hotel safety and security programs, including lost and found, auditing hotel key issuance, chemical, CPR, and fire preparedness training, Manager on Duty schedules, and evacuation drills.
Compile and distribute departmental reports, including property loss correspondence; review incoming correspondence and share pertinent information with staff.
Organize and conduct departmental Manager on Duty and Safety Committee meetings.
Attend and participate in other required meetings.