Security Manager

VOA Chesapeake and Carolinas•Baltimore, MD

12d•$62,000 - $65,000•Onsite

About The Position

The Security Manager is responsible for the overall security of the facility, including perimeter control, alarms, cameras, radios, keys, security equipment, scanners, and contraband control. The role oversees shift coverage around the clock, including weekends, holidays, and after business hours, and maintains safety and accountability in residents’ living quarters in accordance with organizational goals, policies, procedures, and funding-source requirements. The manager monitors and coordinates the urine surveillance system to ensure compliance with Bureau of Prisons requirements and is available for late-day work on a rotating schedule as needed to train security personnel and monitor staff performance. The position manages and trains security staff, oversees security operations and records, conducts inspections and investigations, develops emergency-response and risk-management training, and supports compliance with VOACC policies, funding requirements, ACA standards, PREA, OSHA, and BOP requirements. The manager may serve as On-Call Supervisor, act as a director during senior management’s absence, drive on company business or transport clients, and represent the program to community agencies and funding sources. This role is based at RRC in Baltimore, Maryland. It is listed as full time, 40-plus hours, with benefits. The salary range is $62,000–$65,000, and travel is negotiable.

Requirements

A high school diploma or equivalent is required.
Five years of transferable experience is required; management experience in human services, corrections, or security is preferred.
Previous security, law enforcement, or military experience.
Ability to make independent decisions using good judgment and to analyze and independently solve difficult situations and problems.
Ability to speak, read, write, and understand English to complete job requirements and communicate with team members, visitors, and law enforcement agencies.
Knowledge of security operations and management principles and practices, enforcement procedures, and safety practices in a correctional or community re-entry facility setting.
Reasonable proficiency with business computer applications and working knowledge of security operations and health and safety regulations applicable to a community residential center.
Skills and abilities to develop security staffing plans and manage emergency response, security equipment, contraband control, urine surveillance, public relations, and personnel supervision.
Medical clearance for tuberculosis and annual clearance thereafter.
Acceptable Bureau of Prisons background check and OIG Exclusion check.
CPR/First Aid certification must be acquired and maintained once employed.
Excellent written and verbal communication skills.
Ability to work in a fast healthcare environment.
Experience with Microsoft Suite, including PowerPoint, Excel, and Word.
Ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
Ability to travel to assigned locations; stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, and hear; perform basic and light home-maintenance activities; and operate office equipment.
Ability to move and lift light objects up to 30 pounds.
Ability to operate office equipment requiring continuous or repetitive hand/arm movements and remain seated for extended periods.

Nice To Haves

Bachelor’s degree in security management or a related human-services major preferred.
Management experience in human services, corrections, or security preferred.
Bilingual in any language is a plus.

Responsibilities

Manage and train security personnel to ensure compliance with VOACC policies.
Promote and maintain facility safety and security in compliance with VOACC procedures, funding-source requirements, ACA, PREA, and OSHA regulations.
Manage and supervise security schedules and shift coverage operations 24/7.
Conduct regular security and safety inspections of the facility on each shift.
Recruit, supervise, and evaluate security operations; present a security improvement plan to senior management semi-annually or as necessary.
Develop and lead program emergency-response training and risk management.
Ensure the team follows security, life-safety, and safety protocols.
Write comprehensive reports and investigate security and safety violations.
Develop, implement, and coordinate pre-service and in-service training for security staff.
Maintain working knowledge of VOACC policies, procedures, operations, and funding-source contractual requirements.
Perform functions related to the BOP center disciplinary process as directed.
Conduct monthly security staff meetings and attend monthly program meetings and other work-related meetings and functions.
Maintain security operations records in compliance with VOACC policies and procedures and BOP, ACA, and PREA requirements.
Monitor security equipment and supplies requisitions, including conducting quarterly key inventories.
Manage procurement and processing of urine specimens and perform duties related to the urine/breath surveillance program in compliance with facility procedures.
Coordinate facility shakedowns semi-annually and submit a detailed report within two weeks.
Monitor medication logs and conduct monthly medication inventories to ensure proper handling, disposition, and audit documentation.
Develop and use a network of community resources related to facility security operations.
Manage and control contraband and disposition of contraband items as required.
Serve as On-Call Supervisor as scheduled.
Act as director as required during the absence of the senior management team.
Prepare weekly, monthly, and other periodic reports as required.
Drive on company business and/or transport clients as required.
Participate in professional enhancement training and activities, including 40 hours of annual training as mandated by ACA, VOAC, and funding requirements, and maintain CPR/First Aid/AED instructor certifications.
Represent the program professionally to the public, community agencies, and funding sources.
Assist with facility compliance with American Correctional Association accreditation standards and the Prison Rape Elimination Act.
Perform other duties as assigned.