Manager Security

NBCUniversal•Universal City, CA

23h•$85,000 - $120,000•Onsite

About The Position

As part of the Security Operations Team, the Manager Security helps maintain a safe, secure, and welcoming environment across CityWalk and Universal Studios Hollywood. The role plans, organizes, and directs crime-prevention operations throughout the theme park destination. It resolves security issues involving entities associated with Universal Studios Hollywood and CityWalk; analyzes security incidents and crime statistics; recommends security deployments and tactics; and coordinates with contract security, law enforcement, and NBCUniversal and Universal Studios Hollywood departments. The position also audits security operations, prepares reports and notifications, supports investigations and risk mitigation, and requires composure in a high-pressure, changing environment. This is a full-time, on-site position at an NBCUniversal-designated worksite. The schedule may include nights, weekends, holidays, special events, and shift adjustments on short notice according to business needs.

Requirements

10 or more years of experience in increasingly responsible positions in law enforcement or a related applicable security profession.
Strong organizational, written, and verbal communication skills, effective at all levels of the organization.
Availability and willingness to work nights, weekends, and holidays as dictated by business needs.
Ability to maintain composure while handling multiple tasks in a high-pressure, changing environment.

Nice To Haves

BA/BS degree.
Previous media or entertainment experience.
Previous experience in a corporate security environment.
Law enforcement or security trainer certification, such as POST certification.
Working knowledge of a variety of security technology systems.
Familiarity with alarm monitoring and physical security systems.
Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint.
Ability to oversee multiple projects simultaneously.
Experience and training in threat assessment, investigations, risk management, and counter-terrorism.
Carry Concealed Weapon (CCW) Permit.
BSIS Guard Card and Exposed Firearm Permit.

Responsibilities

Plan, organize, and direct crime-prevention operations across CityWalk and Universal Studios Hollywood.
Promptly resolve security issues involving entities associated with Universal Studios Hollywood and CityWalk.
Analyze security incident and crime statistics, prepare statistical reports, present findings to management, and recommend security deployments and tactics.
Coordinate with contract security to maintain continuity of the security function and compliance with Universal Studios Hollywood policies and procedures.
Liaise with the Los Angeles County Sheriff's Department and other law enforcement agencies.
Coordinate with NBCUniversal and Universal Studios Hollywood departments to provide timely notifications and conduct investigations.
Analyze requests for security and law-enforcement intervention and provide assistance and expertise.
Conduct periodic audits of security operations to pursue efficiency, productivity, and quality customer service.
Prepare operational and situational reports to support security deployment planning and risk mitigation.
Provide complete, timely, and accurate incident notifications and documentation using company tracking systems.
Adjust schedules and cover special events and shifts on short notice as business needs require.