Health Specialist Jobs

About The Position

Requirements

• High school diploma or GED equivalent required.
• One to two years of front desk experience preferred.
• Experience working in a medical office preferred.
• Ability to multitask and provide people-oriented service.

Nice To Haves

• One to two years of front desk experience.
• Experience working in a medical office.

Responsibilities

• Follow telephone protocols.
• Serve as a liaison between customers and the practice.
• Manage inbound and outbound calls in a timely manner.
• Schedule appointments as needed.
• Prepare patient charts before appointments.
• Submit and obtain external medical records.
• Coordinate with third-party vendors to complete medical record requests.
• Follow call scripts for different scenarios.
• Identify customer needs and provide solutions.
• Perform data entry tasks.
• Provide excellent customer service.
• Manage the Medical Records OnBase queue and index documents in EPIC.
• Manage the Medical Record Requests OnBase queue and send requests to HIM.
• Register patients, scan documents, and post charges and payments.
• Perform other duties as assigned.

Benefits

• Eligible for up to a $1,000 sign-on bonus if hired.