Patient Services Specialist- Pelvic Health Center - UW Medical Center- Northwest

University of Washington•Seattle, WA

1d•$24 - $35•Onsite

About The Position

UW Medical Center–Northwest's Pelvic Health Center has an on-site opportunity for a Patient Services Specialist 2 at the McMurray Medical Building on the Northwest campus. The center provides comprehensive, compassionate, patient-centered care for simple and complex pelvic floor conditions, bringing together specialists in female urology, urogynecology, physical therapy, and physical medicine and rehabilitation to provide individualized medical or surgical care. The position supports clinic communications and operations, including answering and triaging calls, scheduling appointments, gathering patient information, and working with the clinic team to promote patient satisfaction and exceptional care delivery. This is a regular, full-time position at 100% FTE (40 hours per week), Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is on-site with no telework. The stated pay range is $24.30 to $35.35 per hour.

Requirements

High school graduation or equivalent and one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, and/or registration, apply.

Responsibilities

Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
Schedule provider and ancillary service appointments.
Obtain patient demographic, financial, and clinical information.
Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
Perform other duties as requested.