Patient Services Specialist/ Radiology Services- UW Medical Center - Montlake
About The Position
UW Medical Center–Montlake Radiology Support Services is hiring a Patient Services Specialist 2. The role supports staff, providers, and patients by maintaining efficient internal and external communications, coordinating appointments, and obtaining patient information. The position is full-time at 100% FTE (40 hours per week), works alternate shifts, and is performed on site with no telework. Radiology Services provides comprehensive diagnostic imaging and cardiac diagnostic services. The department uses advanced imaging technology and works with specialized radiologists and technologists to provide timely, accurate results. The position contributes to patient satisfaction and the delivery of exceptional care in an acute-care academic medical center.
Requirements
- High school graduation or equivalent and one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
- Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, or registration, apply.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Convenient location near public transportation
- Opportunity for career growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
