Patient Services Specialist/ Surgical Services and Hernia Center- UW Medical Center - Northwest
About The Position
UW Medical Center’s Surgical Services and Hernia Center at Northwest is hiring a Patient Services Specialist 2. The role supports clinic communications and patient services, working with staff, providers, patients, and the broader clinic team to help deliver efficient operations and exceptional care. The department offers advanced surgical services, including minimally invasive treatment options, at its Surgical Services and Hernia Center in Meridian Pavilion. This is a regular, full-time position at 100% FTE (40 hours per week), with a Monday–Friday day-shift schedule from 8:00 a.m. to 4:30 p.m. Occasional telework may be available after successful completion of a probationary period. The position is located at UW Medical Center–Northwest in Seattle.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
- Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, or registration, apply.
Responsibilities
- Provide an efficient system of internal and external communications for staff, providers, and patients, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- The posting refers applicants to the UW staff benefits website for information about benefits but does not specify individual benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
