Patient Services Specialist/ Surgical Services and Hernia Center- UW Medical Center - Northwest
About The Position
UW Medical Center–Northwest’s Surgical Services and Hernia Center is hiring a Patient Services Specialist 2. The position supports clinic operations by coordinating communications and appointments, gathering patient information, and working with the clinic team to promote patient satisfaction and high-quality care. The center provides advanced surgical services, including minimally invasive treatment options, at Meridian Pavilion. This is a regular, full-time position at 100% FTE (40 hours per week), with a Monday–Friday day-shift schedule from 8:00 a.m. to 4:30 p.m. Occasional telework may be available after a successful probationary period. The position is located at UW Medical Center–Northwest in Seattle.
Requirements
- High school graduation or equivalent and one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
- Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, or registration, apply.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Benefits are available; details are provided through the UW staff benefits information page.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
