Quality Data Specialist - Medical Staff

LCMC Health•New Orleans, LA

About The Position

The Quality Data Specialist monitors, performs, and manages performance improvement processes to promote evidence-based best practices and address deficiencies. The role collaborates with administrative leaders, team members, and medical staff to achieve quality results, and designs, coordinates, facilitates, and educates staff on interdisciplinary activities to improve quality, safety, and regulatory compliance across the service line. The specialist collects, analyzes, and reports performance improvement data to provide oversight of service line quality, safety, and regulatory compliance. The position establishes and monitors a service line performance improvement plan, incorporates routine audits, develops tools and education, and maintains a focus on patient safety. It also mentors team members, serves as a subject matter expert in clinical practice and professional guidelines, and helps integrate performance improvement tools and team facilitation to achieve service line excellence. The position does not formally supervise employees.

Requirements

High school diploma/GED or equivalent, or two years of work experience.
Knowledge of data processes and ability to apply them in a hospital business setting.
Advanced problem-solving, decision-making, and analytical skills.
Solid understanding of quality and performance improvement practices.
Intermediate to advanced project management skills, with the ability to work within or independently facilitate cross-functional teams and work groups.
Initiative, attention to detail, follow-through, and ability to complete tasks efficiently and effectively.
Ability to work independently and under pressure to meet deadlines.
Excellent oral and written communication skills and strong interpersonal skills.
Highly developed PC skills and functionality in standard desktop software, including Excel, Word, Access, and PowerPoint.

Nice To Haves

Three years of related experience in Decision Support Analysis, Quality Analysis, and/or Consulting.

Responsibilities

Establish a service line performance improvement plan with metrics to monitor structure, process, and outcomes.
Monitor metrics and implement actions to promote evidence-based best practices and resolve deficiencies.
Incorporate routine audits of service line and individual performance in clinical care and regulatory compliance into the performance improvement plan.
Develop tools and education to improve clinical expertise, quality, patient safety, and regulatory compliance.
Maintain a focus on patient safety in unit operations and clinical practices.
Design, coordinate, facilitate, and educate staff on interdisciplinary activities to improve quality, safety, and regulatory compliance across the service line.
Serve as a professional role model and demonstrate strong interpersonal skills with team members, medical staff, and external resource representatives.
Mentor team members regarding professional practice, clinical growth, and certification.
Serve as a subject matter expert in clinical practice and professional guidelines.
Collaborate to integrate performance improvement tools and team facilitation in achieving service line excellence.
Collect, analyze, and report data on performance improvement activities.