Staff, Data Quality

Santander • Wilmington, MA

2d • $32,250 - $62,000

About The Position

The Quality Assurance Associate supports data quality risk controls by conducting routine reviews of critical member data to ensure accuracy and completeness. The role follows established sampling and validation procedures, identifies discrepancies, and escalates issues for resolution. It maintains clear documentation of review activities to support audit requirements and control effectiveness, helping protect the integrity of key data inputs through consistent, detail-oriented execution.

The position performs monthly data reviews, logs issues, and assists with monitoring recurring errors or patterns for supervisory review. It requires strong attention to detail, the ability to follow repetitive standardized procedures, basic proficiency in Microsoft Excel and data-entry systems, and clear communication for issue escalation.

Applicants must be legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment. The stated annual base pay range is $32,250 to $62,000; compensation may vary based on skills, experience, training, licensure, certifications, and location.

Requirements

• High school diploma or associate degree required; a bachelor’s degree is preferred.
• 0+ years of experience in data entry, quality assurance, operations, or administrative support.
• Strong attention to detail and accuracy.
• Ability to follow defined procedures and maintain consistency in repetitive tasks.
• Basic proficiency in Microsoft Excel and data-entry systems.
• Good organizational and documentation skills.
• Clear written and verbal communication skills for issue escalation.
• Must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

• Experience working with structured processes, checklists, or standardized procedures.
• Exposure to regulated environments or audit processes.
• Experience reviewing or validating data.
• Familiarity with quality control or audit processes.
• Experience in financial services, healthcare, or other data-sensitive industries.

Responsibilities

• Execute key data quality control activities to support risk mitigation and data integrity.
• Review member data for accuracy, completeness, and adherence to established standards.
• Identify data errors or inconsistencies and escalate findings through defined remediation procedures.
• Execute monthly data review processes using established sampling methodologies and procedures.
• Maintain accurate documentation of review activities, findings, and outcomes to support audit and compliance requirements.
• Track and log identified issues and assist in monitoring recurring errors or patterns for supervisory review.

Benefits

• The company describes a competitive rewards package and benefits designed to support employees, their families, and their well-being, but does not specify individual benefits in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED