Data Quality Specialist

State of North Carolina•1915 Human Services Lane Wake, NC
•$57,983 - $101,470

About The Position

The Data Quality Specialist supports key initiatives within the Intellectual and Developmental Disabilities (I/DD), Traumatic Brain Injury (TBI), and Olmstead sections, including programs such as Inclusion Connects and Inclusion Works. The position combines data analysis, visualization, and reporting with collaboration across divisions and stakeholder groups. It generates actionable insights to guide program strategy, improve services, and support the Division's commitment to community inclusion and quality outcomes. The IDD, TBI, & Olmstead section within DMHDDSUS is a team that values transparency, collaboration, and innovation across services and programs. The team listens to stakeholders and uses data to develop and improve services and programs that support people with disabilities in living the life they choose.

Requirements

  • Master’s degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience; or a bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience; or an equivalent combination of education and experience.

Nice To Haves

  • Proficiency in Power BI and Microsoft Excel, including XLOOKUP and VLOOKUP.
  • Demonstrated experience in data visualization, data analysis, and developing data-focused reports.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities and competing deadlines.
  • Excellent written and verbal communication skills.

Responsibilities

  • Support program staff and stakeholders in collecting, understanding, and using data effectively.
  • Coordinate and support data collection across divisions and stakeholder groups.
  • Clean and analyze data.
  • Develop stakeholder reports with accurate and accessible data-driven narratives.
  • Manage and update project-specific Power BI dashboards.
  • Support continuous quality improvement initiatives.

Benefits

  • Health insurance options.
  • Standard and supplemental retirement plans.
  • NCFlex program, offering benefits on a pre-tax basis.
  • Paid vacation, sick, and community service leave.
  • Paid parental leave for eligible employees.
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